On Good Friday 18th April I ordered my repeat medication on line (and stated that I was going away the following weekend for a week as my Husband and Myself were going away the following Saturday with our caravan). I went to our Surgery on the following Wednesday to pick up my prescription and was told very loudly so everyone could hear that 2 items of Diazapam and Longtec which is morphine and a controlled drug had been referred to a Doctor and she would phone me on Thursday morning about these items as they were not due). I waited in all day Thursday for the Doctor to ring but nothing happened. I telephoned the Surgery first thing on Friday morning and was told that the Duty Doctor was going to phone me and once again I heard nothing. We had to postpone going away and I phoned the Surgery again on the Monday morning. I was told that the Duty Doctor would phone before 2.00pm which she did. I was in pieces when I was talking to her and she told me to go to the Chemist next door and my medication would be there. I wrote a letter of complaint and have received a letter stating that my complaint was being looked into. We also have another Surgery which is closer to us so I will be using that one from now on. We are now going away this Sunday for a week and will need more medication so I hope this repeat will be organised properly for me. I did have an appointment last week with my Mental Health Consultant but had a massive panic attack so I have a new one for the 6th May
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