After falling flat on my face and damaging my arms and legs 3 weeks ago,plus aches and pains all over,my Phycologist advised me to see a doctor,face to face,and not a telephone appointment.
I spent hours hanging on the phone and either the surgery phone was engaged or there was a voice saying 'you are now 14 in the queue' and in the end i gave up on trying because all the hours hanging on the phone you are charged heavily.
In desperation i wrote a letter and hand delivered it to the health centre,stating my annoyance at their lack of concern,and how badly patients are treated with total disregard for their wellbeing,
I should point out that normally i have the greatest respect for the NHS ,but now they are failing the public alarmingly,bearing in mind that in the last 18 months doctors have certainly not been rushed off their feet as its been impossible to see one,and how on earth can they diagnose a problem by a phone call,instead of face to face.?
The very next day i received a phone call full of apologies,and saying a doctor would phone me and arrange for me to be seen,and i was seen the same day.
I duly arrived for my appointment and apart from me,the surgery was completely empty,I then was ushered in to see a doctor,and he did examine me closely,and i was relieved that nothing dangerously was wrong,and i was told to rest up and do no heavy lifting.
I am still in quite a lot of pain and discomfort but at least i feel a certain relief,but we should not have to go to such lengths for an appointment,but it proves there is power in the pen.