Active 10 app has stopped remembering new data t... - Active 10

Active 10

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Active 10 app has stopped remembering new data this week

Honkytink profile image
3 Replies

I have been using Active 10 on my iPhone 5SE for over a year with no significant problems. Since Sunday, (5 days ago), although it logs active minutes accurately while actually walking, when I check back later ‘no minutes’ remain logged by the next morning. (Data before last Sunday remains visible but nothing since). App has become useless if this can’t be fixed.... Have tried a soft reset. Is this a known problem at present? Any ideas? Any alternative recommendations?

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Honkytink profile image
Honkytink
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3 Replies
roseabi profile image
roseabi

Sorry to hear about this.

Please report the problem to the developer as detailed in this post:

healthunlocked.com/active10...

BrownOwlie profile image
BrownOwlie

Exactly the same issue on iPhone SE. Shows the minutes when returning from walk but data disappears the following day. Also, Sunday is missing from the days of the week. Historical data remains in place. Have reported but as you say, currently useless.

Runandswim1 profile image
Runandswim1

I have exactly the same problem. Wondered if someone was trying to stop us walking due to Covid 19😂😂

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