Technical help with the Active 10 app

[roseabi]

To get started, check the Active 10 FAQ here:

nhs.uk/oneyou/active10/faqs

If you are experiencing technical problems, please first check that you have the latest version of the app from your app store:

nhs.uk/oneyou/active10/home

★ If this does not help, email the developer at [e-mail]

Send them the following:

- Summary of issues

- Device and model used

- Any supporting information available i.e. screen shots:

- Confirmation that you are happy to be contacted by the developer if additional information is required

[ANSTEE76]

I have a LG k10(2017) phone the app completely disappeared from phone lost all my walking history how can i get it back ANSTEE76

[roseabi in reply to ANSTEE76]

Please contact the developer at the email address in this post.

[Stairs10]

hi. PPProblem typetype wwowowwords aalalallallall ddodoudoudoubdoubdoubledouble