Blue Horizon Home Blood Testing

Just wondering... How long does it usually take for BH to process a specimen of blood normally? We sent a sample on Wednesday, so it should have arrived Thursday morning but we've had no results yet (it was for FT3, FT4 and TSH). I thought it was a 24hr turnaround with results by email? We've tried phoning but no reply and received no reply to the email we sent either. Is this normal?

[alrk]

Took about a week and I had to chase them as they were waiting for RT3 which takes ages

[AnthonyMs]

I tested on a Monday and the results came on Wednesday.

[Hidden]

Hi Lilly

Paul from BH is a member on here - you could drop him a message:

thyroiduk.healthunlocked.co...

Louise

xx

[Hidden in reply to Hidden]

Thanks Louise - I won't pester him over a weekend but if we've had no reply by Monday I will try PMing.

[Jackie]

Hi No it is not. I use them roughly ever month for these precise tests. Normally I receive the results the day they receive the test, or the latest the next day. It may be the post???Normally I e mail Paul, returns answer in minutes mostly. Or I phone him, I think he has had a lot of new staff lately because I know some people have had a problem. It normally works superbly, I have used them for years.These tests vital for me and GP will not do them now. I also have BH vit D test sometimes., dearer at £55, but a much better test than the usual one,

I hope that you sort it out and that it is not the dreadful post as I suspect.

best wishes,

Jackie

[Hidden in reply to Jackie]

Thanks Jackie - yes, it's occurred to us to that it might be the post rather than BH. Oh well. If we've heard nothing by Monday afternoon I s'pose we'll have to conclude the sample's lost. Not quite sure what to do if it is - it's a lot of money to pay for nothing??

[Jackie in reply to Hidden]

Hi I would phone Paul first thing Monday, any way. I am sure he will be helpful, either way. He is very nice and is the MD.I have used it for years and have bloods done for thyroid between 2 and 6 weekly because of my heart, have for years, since my NHS stopped doing FT3.. This week I posted one on Tuesday, and had the results, lunch time on the Wednesday, because of the terrible post, I never send it later in the week than Wednesday or latest Thursday.early. You could just send him a PM. look on main site and pick out his name, Paul Harris.. I usually contact him at the company by e mail or his mobile.I hope that you are able to sort it out.

Best wishes,

Jackie