Blue Horizon Home Blood Testing: Just wondering... - Thyroid UK

Thyroid UK

141,246 members•166,490 posts

Blue Horizon Home Blood Testing

•

12 years ago•7 Replies

Just wondering... How long does it usually take for BH to process a specimen of blood normally? We sent a sample on Wednesday, so it should have arrived Thursday morning but we've had no results yet (it was for FT3, FT4 and TSH). I thought it was a 24hr turnaround with results by email? We've tried phoning but no reply and received no reply to the email we sent either. Is this normal?

Read more about...

The ability to reply to this post has been turned off.

7 Replies

•

alrk12 years ago

Took about a week and I had to chase them as they were waiting for RT3 which takes ages

AnthonyMs12 years ago

I tested on a Monday and the results came on Wednesday.

12 years ago

Hi Lilly

Paul from BH is a member on here - you could drop him a message:

thyroiduk.healthunlocked.co...

Louise

• in reply to12 years ago

Thanks Louise - I won't pester him over a weekend but if we've had no reply by Monday I will try PMing.

Jackie12 years ago

Hi No it is not. I use them roughly ever month for these precise tests. Normally I receive the results the day they receive the test, or the latest the next day. It may be the post???Normally I e mail Paul, returns answer in minutes mostly. Or I phone him, I think he has had a lot of new staff lately because I know some people have had a problem. It normally works superbly, I have used them for years.These tests vital for me and GP will not do them now. I also have BH vit D test sometimes., dearer at £55, but a much better test than the usual one,

I hope that you sort it out and that it is not the dreadful post as I suspect.

best wishes,

Jackie

• in reply toJackie12 years ago

Thanks Jackie - yes, it's occurred to us to that it might be the post rather than BH. Oh well. If we've heard nothing by Monday afternoon I s'pose we'll have to conclude the sample's lost. Not quite sure what to do if it is - it's a lot of money to pay for nothing??

Jackie• in reply to12 years ago

Hi I would phone Paul first thing Monday, any way. I am sure he will be helpful, either way. He is very nice and is the MD.I have used it for years and have bloods done for thyroid between 2 and 6 weekly because of my heart, have for years, since my NHS stopped doing FT3.. This week I posted one on Tuesday, and had the results, lunch time on the Wednesday, because of the terrible post, I never send it later in the week than Wednesday or latest Thursday.early. You could just send him a PM. look on main site and pick out his name, Paul Harris.. I usually contact him at the company by e mail or his mobile.I hope that you are able to sort it out.

Best wishes,

Jackie

The ability to reply to this post has been turned off.