Blue Horizon

[misschris]

Hi All,

Does anybody know how long you have to wait for blood test results from Blue Horizon?.

I done them on Monday 8th Mayand sent them that morning with there pre-paid envelope. I have not had a reply as yet, or am I being impatient?

[SeasideSusie Remembering]

misschris Did you send them by Royal Mail's Guaranteed Next Day by 1pm? I always use that so I can track it and make sure it arrives.

Yours should have arrived on Tuesday, 9th May and usually the results are emailed back 24-48 hours after they receive your sample. What test did you order?

They will probably have been very busy due to the discount offered at the last Bank Holiday so that might delay things.

I would give them a ring tomorrow.

[misschris in reply to SeasideSusie]

SeasideSusie I never sent them next day delivery, I did get a receipt off the post office. I got the 11 plus test done.

I will give them a ring in the morning, they may have also been caught up in the cyber attack.

[SeasideSusie Remembering in reply to misschris]

The Plus Eleven has always come back in the normal time frame for me, I was thinking if you'd included rT3 then that part of the test takes longer.

I thought the cyber attack was only affecting the NHS, I would be surprised if a private lab would be affected.

[misschris in reply to SeasideSusie]

Looks like I will have to ring them in the morning. Hope they haven't got lost in the post 😫

[Trixie64]

misschris. I also did the 11 + test on Monday 8th, posted it in their own envelope and got my results by email on Thursday 11th, so it's strange that you haven't yet received yours. As SeasideSusie says, better ring them tomorrow.

[misschris in reply to Trixie64]

Trixie64 "Thank You" for replying. Looks like I will have to ring them. Just wonder where I stand with who is at fault because it has cost me money to have them done 🤔

[Trixie64 in reply to misschris]

Blue Horizon are usually very helpful, so I hope they will sort it out quickly for you.

[bluebug in reply to misschris]

Sometimes with either BLue Horizon or Medichecks one of your tests may have to be repeated due to issue with the initial sample.

Ring them tomorrow and find out if anything is wrong. Blue Horizon tends to let you repeat the test for free if there is a problem.

[SeasideSusie Remembering in reply to misschris]

If it hasn't arrived and you have a Certificate of Posting then you might be eligible for compensation up to £20 - see personal.help.royalmail.com... . An item is deemed lost 10 working days after it was due to be delivered.

And as Trixie64 says, Blue Horizon are very good and may just send you a new kit.

[misschris]

bluebug SeasideSusie Thank you both for being so helpful, I will defo ring them tmrw, hopefully there has just been a delay and it can be sorted, failing that I hope they will send a new kit out free of charge because can't really fund it again.

[Marymary7 in reply to misschris]

I presume you have checked in your spam emails.

[misschris in reply to Marymary7]

I have checked my spam mail and nothing in there from blue horizon.

[Button11]

I think it depends which service you opted for if you pay more you get them quicker. How come you had to post them? Mine were done in private clinic and they sent them off, I had to wait almost 2 weeks for my results misschris

[misschris in reply to Button11]

I done the finger prick at home and blue horizon gives you pre-paid delivery bag to send blood test back to them.

[Button11 in reply to misschris]

misschris ooo ok I see sorry I thought you'd had full bloods done

[LouiseRoberts]

BlueHorizonMedicals xx

[misschris]

SeasideSusie LouiseRoberts Button11 Marymary7 bluebug Trixie64 Hi All, just to let you know, that i did phone Blue Horizon and they sent me my test results last Thursday via e-mail, which did go into my junk mail that i could not pick up on my IPad and got it from my laptop which i seldom use. Thank you all for your help.

[SeasideSusie Remembering in reply to misschris]

Glad that sorted 😄

[misschris in reply to SeasideSusie]

SeasideSusie 👏🏻👏🏻👏🏻😉

[Quasarlis]

I paid for the nurse to come round, draw my blood and take them with her, I had my results in just under 3 weeks.

[Quasarlis]

I did a Thyroid + 12