I encounter people routinely who say they are not entitled to heal anyone. While I agree that it is not your job to compromise your well being, I think we often confuse help with healing. These days we are often fixated on the idea that in order to successfully help someone you have to figure everything out and make everything better. But sometimes you can’t, sometimes the problem is too big or too permanent. Other times, it might feel like the other person isn’t willing to be helped.
I’ve been the person who “doesn’t want to be helped.” numerous times even though I desperately needed and wanted it. But this was often coming from a person who was too tied to the way they thought was best. Whether it be religion or meditation or professional help, it was being pushed at me from every angle when all I wanted at the time was for someone to really listen. Beyond nodding and saying you understand, I believe asking questions is the best way to hear someone. It’s beneficial for everyone. Truly understand every detail of a person and take interest in their issues if you advertise yourself as a helpful person. Especially online, although this is an equally important life skill for everyone. Learn how to help.
Listen and ask clarifying questions
Give them space
Distracting activities
Physical comfort/sitting together
Helping with a physical task if possible
It doesn’t always have to be problem solving and coping skills. The point of asking another human for help is to fully benefit from something that usually requires another person. Coping skills are best chosen by the person and recommended by the therapist. However, it takes two to hug and takes at least two to feel like you are being given space.
Feeling alone and lost.. 
I am new here
Better,but not quite
Hello! I'm new here and am happy to find this group.
