Waiting...: I am waiting for a call back to see... - Heal My PTSD

Heal My PTSD

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Waiting...

itsmytime profile image
8 Replies

I am waiting for a call back to see if my insurance will go through on tms therapy. I am still depressed but trying to march through it without stopping too much. I know when I rest too much it turns into a hole that gets deeper and deeper. Been there done that and I never want to go back. I hope the doctors office makes it a priority to call me back soon. Until then I just go through the motions and make sure to stay as positive as possible. Just posting to let it out....

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itsmytime profile image
itsmytime
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tyzack profile image
tyzack

Can you call the doctors office and ask? I would think they would understand if you explain why you called instead of waiting. Or is it way too soon?

I think of the old saying, "The squeaky wheel gets the grease". I definitely squeak but try to find the line between squeaking & annoying the heck out of them.

itsmytime profile image
itsmytime in reply totyzack

I have left a message everyday except for the last day I have left 2. I am trying so hard to stay calm and not get too wrapped up into it. It's been a week of waiting officially tomorrow. Tomorrow I think I will have to demand someone gives me some sort of answer so I know if I should just move on to another doctor.

tyzack profile image
tyzack in reply toitsmytime

Well, maybe it's a good sign. My insurance response came back in a few hours because it was a flat out no.

A week isn't very long. It depends on the insurance company. I used to work for doctors & insurance companies can be slow, difficult & frustrating to work with & sometimes it can easily take 2 weeks to get a response.

If I were waiting a week, I would be encouraged because that means they have not said no yet & are considering it.

I don't know that I would switch doctors because of a 1 week wait. It might not be his staffs fault. They could be pushing hard for you to get approved. I don't know.

On the other hand, you should have had someone call you back even if they don't have an answer yet. Our office called patients back even if it was just to say, we're still waiting for a response. To not respond at all is rude. Unfortunately, not all offices were as considerate as ours.

Keep in mind, the doctor might not have any idea you have been calling & not getting an answer. Doctor's don't know everything their staff does. They are extremely busy & that's why they have a staff to handle this stuff & they assume the staff is doing their job.

I would contact the doctor directly & nicely explain you're getting stressed because no one has returned your calls. That you understand they might not have gotten an answer yet & that's o.k. but you would please appreciate a return call anyway as it would really help your stress levels. And say thank you.

No one likes demanding patients but they will go out of their way for the really nice ones.

But, like I said a week isn't long & frankly I wouldn't have even called them at all until a full week had passed in the first place.

Good luck.

nessa3 profile image
nessa3

if your insurance wont cover it , there are alternatives. Interns, hospitals, some will take sliding scale

itsmytime profile image
itsmytime

Just got the call back today so now I wait a month for the appointment. An appointment is what I wanted so I could just have a date and time to look forward to.

tyzack profile image
tyzack in reply toitsmytime

Glad your insurance will cover it.

Good luck!

Cool. I am glad insurance will cover it. I hope the therapy helps. Let me know because I am in the market for another therapist and I have not had much luck with them helping me. It is good to talk about problems but just talking about them does not make them go away.

itsmytime profile image
itsmytime

Yea I was having the same issue with talking about it. For awhile fighting through the therapy because I didn't want to use any excuse about just not wanting to do it. I just wanted to feel better. After 4 years of talking I realized that it may not be the avenue for me with this particular problem. I find it easier talking with people who have been through something traumatic and can relate. In the end I just want to feel like my old self. I want to feel excited about life and not feel like any little thing is just overwhelming. I just want to feel genuinely happy and not put on a show so people don't worry. I just need something to help me out of this and I guess this gives me some hope.

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