Ableworld

[Bue2]

Hi , hope you are all as well as can be today. Does anyone have any experience of buying from ableworld online, I've chosen a rollator and it's asking if I'm vat exempt, read up on it and it's not specific, it says if you are classed as having a long term or chronic illness and can ask doctor about this, I don't really want to mither my doctors about this, I'm on standard pip for mobility and daily living, I have fibromyalgia, raynauds and osteoarthritis.

[Blue-52]

hi, I’m not 💯 sure, but vat exemptions normally apply to a business?? I could be wrong, but I see where they are coming from, as you can get help with high rate mobility, have you thought about another supplier?.

[Dizzytwo Moderator]

Hi there,a lot of mobility companies ask this. Your ok you have a long term illness. Just sign it. I think it exempts the company from paying vat on their products. I have had this a few times.

[Bue2 in reply to Dizzytwo]

Thanks, just wanted a straight forward sale, but I suppose this is the way things are theses days..nothing straight forward 😀

[Dizzytwo Moderator]

Hi, not sure what you mean ? I bought a new rollator a few weeks ago and was told I could do the form on line or send by post. You don't need to see a GP . Or like me just ignored the last one.

I remember having to do this 30 years ago when I bought my first tens machine so it's not a new thing . And I don't believe there is a law to say you have to respond to their Vat request. So it's up to you really with what you feel happy doing x

[Hazel_Angelstar Administrator FMA UK Staff]

I've never had to involve my gp when claiming vat exemptions. Simply had to sign a statement confirming I have a chronic health condition.

[Dinkie]

Yes I get vat exemption for aids. I buy everything through Careco. It's automatic vat exemption by ticking the box under the illnesses/conditions section.

[Smegly]

It's definitely worth doing but I bought mine from Health and Care, as they were a little cheaper than Able world. x

[Bue2 in reply to Smegly]

Thanks, il take a look x

[Carlt]

Tick the box...Save some money.

I use the Complete Care Shop website.

[FibronewbieJab]

Hi Blue2. If you have a long term disability you will be VAT exempt for any disability aid you require. I have not heard of that specific company, I like Dizzytwo buy all my disability aids from Careco. It might be worth looking to see whether they have that specific rollator for the same price.

[EarthSitter1]

I use Careco too, and have always ticked the vat exempt box with no problem. Must admit that the first time I did it I wasn’t sure but I’ve never had any problems x

[Welshcatlady]

As others have said you have a long term condition so anything you buy that you need because of that condition you are VAT exept. I have bought from Ableworld but from one of their shops, I completed the form there and then. Why pay VAT to the government when you don't have to?