polyp, private hospital heartbreak

[LizzieT91]

Hi everyone, I posted a few weeks ago about the delay of my fresh transfer due to discovery of polyp. Things have taken a bad turn and I’m feeling very broken right now, I know there is nothing that can be done but I feel you are the only people who understand the feelings this journey brings.

I had a consultation a couple of weeks ago for a hysteroscopy, I was given a quote and told this would be a diagnostic procedure and if a polyp was confirmed, it would then be another eye watering cost for removal (private hospital due to urgency to continue IVF journey). I then received a letter with confirmation of this procedure but stating a cost that was a lot higher than previously quoted. However, it stated that it would now be a full procedure and polyp would be removed during the same procedure. I checked with the hospital as this is not what I had been told, the hospital confirmed it would be a full procedure and that they had checked this with my consultant who had confirmed it.

Yesterday I went to the hospital for the procedure. They only performed a diagnostic one and told me I would have to pay an unbelievable amount to have the polyp removed. I explained the situation and that I had been told this was now a full procedure and had been confirmed. My consultant said he had never discussed this with the patient officer at all and it was never a full procedure.

I am now broken, I cannot afford to pay for the removal of the polyp privately and the nhs waiting time is a very long time. I had my consultation booked in next week ready for my frozen embryo transfer and was so excited to be continuing the journey and now it feels like it has been ripped away from me and there is nothing I can do.

For all those going through the IVF struggles, my heart really is with you ❤️

[MiniCeeCee]

so sorry to hear this, these journeys are so difficult and full of unexpected heart ache. From your message above, you mentioned you have a letter that stated that it would now be a full procedure and the polyp would be removed during the same procedure - have you shared this letter with them? As could this letter be the evidence you need? (Rather than going off the memory (or lack of) of the consultant…. Sending you lots of love on this difficult journey x

[LizzieT91 in reply to MiniCeeCee]

Yes I have shared the letter and also sent copies of the emails between myself and the patient officer where it states it is a full procedure so hopefully that will help the case. These journeys definitely are full of unexpected heartache!

Thank you 😊 x

[DianeArnold Partner Nurse Fertility Network UK]

Ho so sorry to hear this. Have you got any of these promises written down to fall back on. Word of mouth counts for nothing. I do hope you can get something back. DianeAdd