Finally decided to ring my surgery to see a doctor - not that they've helped much in the past, since my lovely old GP left, but i was desperate! Was told that they're changing their computer system, and aren't making ANY bookings until - wait for it - SEPTEMBER!!!!!! Otherwise, you have to ring at 8.30 am - and I know that rigmarole - first, you get the answerphone, then you get the engaged signal, then - when someone finally answers the phone, you get "Oh, sorry, all the appointments have gone!!!"
I did tell the receptionist to tell the Practice Manager that, regardless of their IT issues, this was NOT acceptable - bet she doesn't!
Grrrrr....... - what happened to "doctors"????