I've worked in customer service most of my adult life. One of my first real jobs was at a coffee shop where I only lasted 6 months. I remember the manager telling me to smile more, because apparently customers thought that my behavior wasn't welcoming enough.
Then I worked in a bookshop and it was probably my favorite job out of them all, unfortunately I had to quit because it had such a disastrous effect on my mental health. I remember a woman who called me a f*****g foreigner in front of everyone just because I stood up to her.
And here I am now, working in yet another shop where customers have to be treated like royalty. I've only been working there for 3 months and I already hate it. I have anxiety going there every single day. Don't get me wrong, I am a very hard working person and I commit to my job even though I hate it.
I feel like I'm stuck in the same position with no opportunity to advance. I would love a quiet office job; maybe something like data entry or bookkeeping. Something that doesn't require contact with people all the time... But I can't leave my current job until I gain enough experience to move on somewhere else. And I don't have the funds to study so my only option is to hope for the best.
The other thing is we are currently renting a house so I need to work full time whether I like it or not. My boyfriend also dislikes his job and is probably in worse situation than I am (his job is very physical and has had a serious effect on his health) but still, I don't want to be stuck in customer service all my life. I think I've had enough of people treating me badly just because I work behind the counter.