Walk for 6 days : Hello everybody. Have done a... - Active 10

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Walk for 6 days

StephMax profile image
10 Replies

Hello everybody. Have done a daily walk for 45mins or more for the past 6 days now and has really helped lift my mood. Only problem is I'm more hungry so eating more!! 😋

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StephMax
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10 Replies
CBDB profile image
CBDBAdministrator

fabulous! Daily 45 min! That’s awesome!

StephMax profile image
StephMax in reply toCBDB

Thank you ! I was wondering about the active 10 app, mine doesn't seem to be logging any walks I do 🤔

CBDB profile image
CBDBAdministrator in reply toStephMax

Do you have an apple or android phone? Is there possibly motion or location services shut off?

StephMax profile image
StephMax in reply toCBDB

It's Android and I checked it was all on, but nothing happens to the active 10 display across the days. Is it to track 10 min walks you do?

CBDB profile image
CBDBAdministrator in reply toStephMax

you should see something like this , but if you walked today, it should give you the minutes.

Does yours look like this?

I’ll try to find the tech support email just now and pop it into the reply.

A10 app
CBDB profile image
CBDBAdministrator in reply toCBDB

This is what it should look like after a walk

A10 app
CBDB profile image
CBDBAdministrator in reply toCBDB

And here are some things to check, they are described in the Apps FAQ:

A10 app
CBDB profile image
CBDBAdministrator in reply toCBDB

And if that does not help, here is the tech support email: digitalproducts@dhsc.gov.uk

StephMax profile image
StephMax in reply toCBDB

Yes, this is what shows and even after a walk. The battery saver settings aren't on so I'll send an email to that address and check what might be going on. Thank you for that!

Doris8 profile image
Doris81000miles per year

That’s great. Well done and great dedication.

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