Removal of recent post

[MAS_Nurse]

I'm posting this because we regretfully had to remove a recent new user post, that implied the need for professional or medical help. Although an incredible level of support and advice exists in this community it is anonymous, online and not professional in nature. In a critical or serious situation, anonymous, online advice carries the risk of misjudgement and harm, however well intentioned. This is important for everyone's protection and safety, but in particular if we suspect that an individual has joined this community who is under age, and therefore is more vulnerable and at risk. It is suspected that this new user may well be under 16 years old, as they said they were very young and reluctant to tell their age. Our Community Guidelines and Terms of use clearly states that, 'Children under the age of 16 are prohibited from creating an account and becoming a member of Health Unlocked. In registering as a member you are acknowledging that you are aged 16 or above.' These rules are for everyone's protection.

We have contacted the member with advice and contact details for services that can provide the appropriate level of advice to get them through this situation and to clarify their legal position. We do wish them well from the whole community and that they can get the appropriate support and help at this time.

With Best wishes,

MAS Nurse (Admin)

[Zoea]

Hmm so where do under 16s go for advice and support? I know you are a good person and likely gave the best advice but is it for legal reasons that you can't have under 16s or some other reason likely operational reason?