What do you think about telling receptionist what the problem?. Its like I said in another post earlier my left testicle been aching so went to docs to make an appointment and the receptionist asked what the problem. There was a queue and people waiting in waiting room. so I just came out with it. My left ball aches when I walk. It got me in in 1 hour but embarrassing saying it and I hate using phones so that why I went to desk. No offence to the receptionist but I don't any one should have to say whats wrong in waiting room when other people are around.