I write with a sad annoying tale.
I went on holiday great what spoilt it?
I lost my mobile on a plane.
I was wheel-chaired to Assisted passenger area reported the loss immediately I realised less than 1 hr after disembarking.
The people manning the desk rang wherever and got no success . They actually followed up 3 times.Then they gave me email to contact when we got home.
Yep I did that a few times.
No answers of any use. Last one said you can complain via this link. Done that and since nothing.
I have tried ringing my insurance company but they want a PIR form. Can I get on out of the airline , to date no!!!!!
Rang insurance company today explained the situation. Nice lady suggested I get CEO? Vice President's name and use that for ammo.
Well another stab and I got a supervisor who said use this link.
That did not work either.
Supervisor is meant to be calling me back Friday pm.
So lesson to be leant as far as I am concerned just have deep pockets in your travel clothing for anything you wish to retain as since Fibro fog descends often when stressed/tired.