I have not had any payments of ESA since the end of January when the ESA department got it into their heads that I was in a relationship with my housemate !! I have been living off my DLA and just recently had to use my rent payment to buy food. That is gone now and still my appeal has not been sorted (even though it was marked as urgent). On Monday I got a phone call from the appeals department saying they had passed my appeal to the payments department. At last I will get some money ? Wrong, checked my account today, no payment.
Got in touch with the ESA department and was told that I would not get a call back until next Tuesday. I got in touch with welfare benefits and explained my situation (no money, no food) and they contacted the appeals department for me. When they phoned me back they said that they had been told that they have not made a decision about whether or not I am in a relationship with my housemate !!!! Why are they messing people about. They raised my hopes only to drop me from a great height again. I then got a call from the appeals department saying I should have been sending medical certificates in so I would still get money whilst my appeal was being looked at !!! They said there had been a mistake because no one had told me this but they couldn't do anything until I send a certificate in. So now I have to wait un Tuesday to try and get a certificate, then send it to them and then wait again. I have to go and collect a food voucher on Tuesday so I can go to the food bank. This is the ultimate degredation. I feel like I'm nothing. Been crying all day. I know it doesn't do any good but my bills are mounting up and I don't know what I'm going to eat until Tuesday. My housemate has been great but there is a limit to what another person can do and they have reached it.