Is anybody having problems getting through to the enquiry line for PIP? This is the third time I have tried to get through. All I get is the music playing and an announcement that all our operators are busy and my call will be answered shortly. I have now been on the phone for over 40 mins and nobody is answering. The other day after 35 mins somebody answered and then promptly cut me off, so then tried to ring back was on the phone for a further 45 mins then the call was terminated at their end. I am despairing at the appalling service !!!!!!!