Had a hospital appointment yesterday for Fybro etc.. Waited 15mnths to be seen by my regular consultant but was seen by a stranger.i was upset at this and simply said that i was expecting to see Dr .. Her response was "well she's not here I am so stop going on". I got tearful at this point to which she found amusing and started to laugh. I asked her to stop laughing as I failed to see what was so funny I cannot believe that someone in such a position of trust can abuse it and surely in the health care profession you supposedly do it to help people and give the best quality of care,not belittle and demoralise. I had to have a ecg in the afternoon which has come back as irregular.All in all a rotten day. Evie x
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Evie68
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Oh evie, so sorry you had to experience this, what a horrible person and in her position as well, I have quite a fiery temper and cannot obide people like that, I would have put her in her place. Don't upset yourself with people like that, they are the one with the problem, not you, and I am a big believer in Karma. Sorry your ecg came back irregular , I hope they can sort it for you. So at least that day is out of the way and you have a whole new fresh day today., I hope you have a great one take care. Oh and by the way report her, for her conduct. X
Sorry about your awful experience don't stress yourself over her - its not worth it - its better to be tearful nice person than a unfeeling horrible one any day. - in the end the "nice people" will win. !!!!!!!!!😊😊😊😊
Thanks neesey for your kind words, I've only been a member on here a short time and already am benefitting from the kindness,support and empathy everyone has given me . Thanks again Evie 😊😊
I am so sorry that you were treated so badly by this consultant. Did you manage to get her name? If you don't wish to make a complaint about her, you can at least insist that you do not see this woman again.
You must have felt absolutely dreadful and enormously let down after waiting such a long time for your appointment.
If you wish to, you can contact PALS and make a complaint about her?
I think it would be a good idea to let your GP know what happened.
It is not always bad news when you have an irregular heart beat. Lots can be done about these sorts of things now. I would think that your GP will refer you to see a Cardiologist now, if it is not something that he or she can give you medication for.
You must feel very let down and disappointed and quite rightly so.
It does make one wonder why some health professionals go into practice if they don't want to help and look after patients.
Thankyou so much for your kind response. We are already proceeding with a complaint to Pals,and my g.p has also been told. I worked in health care for many years and loved my job,being part of a team and providing the best possible care and hopefully delivering it in a empathetic and caring manner. It would have never occurred to me have been so unprofessional and uncaring to a patient or client. It is very upsetting and disappointing especially after I had waited such a long time for this appointment. I'm usually someone who sees the glass half full,but have been struggling with multiple health issues lately. I'm not worrying to much at the moment with regards to the ecg even though my dad had angina and heart problems run on that side of the family. Although im a newby on here I already am feeling less isolated. It's been a very big fat positive joining and may I say a massive thankyou for the support and kind words.
I'm so very sorry to hear that you had such a bad time.
Maybe you should write a letter to the hospital complaining about how you were treated by this person. When you're ill and vunerable you need help and reassurance, not someone abusing their power and laughing at you and demeaning you. I would write, so she doesn't do it to someone else.
Thanks for the kind words and encouragement. I think it came as such a shock yesterday that it's only today that anger has set in. So all is in hand now, my g.p has been informed and a letter to the pals team on its way. Thanks again and best wishes to you too.
I am so pleased that you've sent a letter and you've I formed your GP.
They need to realise that like everyone else they are answerable for their actions.
I do hope that now you've done this you can get on and hopefully start to feel a bit better. I think we all have to start standing up for ourselves in this country, hard to do when you're unwell though.
Oh Evie I am so sorry to read your post at it must be such a let down notto see the person you had booked to see. Also her attitude was despicable it as though if you are ill you are not supposed to have feelings. Did she do anything for you in the end?
Othershave given you marvellous advice if you want to make a complaint. Hope the ECG hasn't shown anything that can't be treated. I has that but in the end it was just a slight murder and needed no treatment and that part of me is fine 15 years later so fingers crossed you are the same. Take care of yourself.x
Thankyou for your kind response,it's means a lot. I've been receiving some very good advice on here,yourself included. Everyone has been so welcoming. Hopefully the ecg will turnout to be nothing but if it isn't then I'll just deal with it as things happen. Other than this "doctor/consultant", I'm extremely lucky to have a good medical team around me who are extremely caring and work so hard to ensure I recieve good care. Any rosewine thanks again and you Takecare too.
Evie x
Hello Evie from Nurse Gladys Emanuel(open all hours) there is a system in the NHS called PALS patients advisory liaison panel- write to them and tell them everything you told us, it is NOT acceptable to have an apt with anybody and they send somebody else to exercise that appt, these are reasons the NHS has faults they just have no empathy with the needs of their patients just too many "get em in- get em well, get em home" attitude! if you were in front of a judge and sent someone else to hear your fate what do you think would happen? WE are entitled to a fair hearing at a hospital appt. too.. Give em hell!!
Definitely report her so she doesn't do it to anyone else. One good thing I have found since I've got older is that I will not tolerate rudeness from anyone. Now I will stand up for myself, if only I was able to do it years ago..
I wouldn't normally tolerate rudeness,and as you say especially as you get older. I think because I've been going through abit of a rough patch lately and the absolute disbelief and shock at the time of the appointment taking place, it's really only just hit me today!!. And now anger has kicked in so am taking the appropriate steps to ensure this is brought to the attention of the powers that be!!. It's bad enough thinking about how many others she may have done this to so I have to act to ensure she's prevented from doing it to future patients.Once again thanks for the support and kind words.
You are so right,you can't learn caring!. I will definitely be taking the appropriate course of action and the g.p has already been informed. Thanks for the support and kind words.hugs right back to you. Take care
Yes indeed,very unprofessional!!. Am over the shock now and am taking the appropriate action. Thanks for the encouraging words with regards to the ecg. As you say they know now so can keep an eye on me!. Thanks again for your support. You take care too.
Evie68 , I'm so very sorry you were treated this way by someone who is supposed to treat you when you sick... at your lowest point.Im angry about this so I'm going to stop at that and wish you a lovely evening and hope things go better on your follow up.Take care. Peck.🐤
Hi peck thankyou for your kind words.Ive taken a course of action and the first step is a letter that has been sent to the pals team. Hope all is ok with you. You take care too.xx
Hi Evie I'm sorry to hear you have had such a bad appointment. I have had ill health most of my life and have seen the NHS change from the days of the Matrons, which looking back wasn't so bad, to the sometimes disrespectful, uninterested and unkind service you receive from some doctors. I have myself had a few doctors that I have treated me dreadfully and have reported them to the relevant department heads. After doing this I have found they are much more respectful during future appointments. I am not tarring all docs with the same brush as I have several Consultants that are very kind and caring. However your experience today should not have happened in any circumstances. If you go on to the hospital website it will tell you who to make complaints too. At the very least an apology should be forthcoming and also a change of Doctor if possible. They are not Gods, although many of them think they are, and there is no excuse for the way you were treated today. I hope you will get some rest tonight and a better day tomorrow. Be kind to yourself. Dianne 😀X
I am so genuinely sorry to read of your awful treatment and I sincerely hope that you can get some satisfaction from this? You can also make a complaint to the GMC which is the General Medical Council about doctors and consultants. I have pasted you a link below:
Thankyou for your kind words. Yes my family and I are taking the appropriate action. Thankyou so much for the link,that's extremely helpful. May I just congratulate you on this wonderful, fantastic site. I really can't imagine life without it and everyone has been so kind and welcoming. Wishing you a lovely day and you take care too.
Complain. There is PALS, and CQC, the Hospital Trust and your MP who you can all contzct. A doctor should not laugh at you; it is unprofessional, and rudeness should not ever be tolerated.
Oh no poor u I've just read your post how dare she speak to you like that u should have complained about her OMG! I'm so sorry she upset you its just not on. Ask to see you own Dr next time insist as you had problems before tell them. 😕X
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fantasticpost fantastic news!
an update on my e.s.a appeal.bad news
Pip appeal - great news!
Follow on from yesterday
