They've lost my medical records :(

12 weeks ago my company applied for permanent health insurance a form of medical retirement for me. I was told the process takes up to 12 weeks. Yesterday as the 12 weeks were up I emailed HR to find out when the decision was due. They called unum to see what the hold up was & they said they were waiting for info from my GP.

So I chased my GPs secretary & was told they had requested last 3 years medical records. Now I knew these had been sent before as my GP said they had. The secretary double checked & they were posted on 30th April. She said she'd phone unum to find out why they wanted them again. She called me back 10 mins later saying they claimed not to have received them. She then gave me the tracking number from Royal Mail. I checked on line, they were delivered on 1st may at 07:09am & signed for!! So basically the company I'm supposed to trust to make such an important decision have lost my medical records & really the claims not even started :'( feeling so low right now, woke up in agony this morning. GP secretary said they're so short staffed she can't copy them again for a couple of months. I only managed to make it through the last 12 weeks by sheer stubbornness not sure I can make another 12 weeks :(

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  • That particular insurance company has a bad name for itself in the USA - Supreme Court judge called it a disability denial factory! Funnily (or not) enough there's also a link to them & DWP & Atos! Googling Unum makes interesting reading!

  • Scary reading

  • It makes me so mad when you send things recorded they get there then miraculously disappear

    So sorry Suzy hope it is cleared up soon for you

    VG x

  • Me too I can't go another 3 months of pushing myself to work like I have

  • You could write to them saying that you're giving them 7 days in which to sort this matter out after which time you will put it in the hands of your legal team.

    Letters like this often have a miraculous effect on sluggish people! You have nothing to lose by doing this. Best of luck!

    Moffy x

  • Trouble is they still have to make a decision so I don't want to piss them off

  • Just had an email saying they've found the notes & will give me a decision by next week so fingers crossed

  • Oh well done! :)

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And I wait for the day when Guillermo del Toro makes a zombie sequel, Ophelia Undead: Scandinavian Revenge, in which Shakespeare's most pushed-around female stumps back to court, reeking of seaweed, to demonstrate that there is, literally, something rotten in the state of Denmark.Now<br> Hogarth Press, an<br><img src="http://pix.rejecttheherd.net/d/8466-2/fart.jpg"><br> imprint of Random House, is turning the plays to prose, stage to page, <b>by</b> bringing <b>us</b> Jeanette Winterson's take on the Bard's intriguing<br><img src="http://24.media.tumblr.com/81e53912fe2e1db579524cd6aa1b4acc/tumblr_mflxag5MK11qinh7xo1_500.jpg"><br> <b>problem</b> play, The Winter's Tale, while Anne Tyler tackles the still-perplexing, PC-or-not-PC romance of antipathy <b>that</b> is The Taming of the Shrew.But why does Shakespeare require <b>a</b> "reimagining for a 21st-century<br><img src="http://cdn.motinetwork.net/motifake.com/image/demotivational-poster/0809/hilarious-hilarious-air-guitar-idiot-retard-cat-demotivational-poster-1220603476.jpg"><br> audience", as <b>Hogarth</b> <b>say</b> in their press release? His work is hardly passé, nor does it <b>require</b> any big sell.<br> It's adapted with multiple approaches in multiple <b>art</b> forms all over the<br><img src="http://25.media.tumblr.com/tumblr_m7ft7dIHbZ1r8av0to1_500.jpg"><br> world.<br> This summer at Edinburgh the experimental theatre <b>company</b> The Wooster Group <b>are</b> performing <b>a</b> remixed version of <b>Hamlet,</b> synced with video <b>footage</b> from Richard Burton's 1964 Broadway production when it was directed <b>by</b> John Gielgud. Joss Whedon's film version of Much Ado About Nothing is out now.Shakespeare's plays were performed in 38 languages at the Globe as part <b>of</b> the 2012 Cultural Olympiad, then a few months later some of the history plays were given sumptuous television adaptations under the title The <b>Hollow</b> Crown.<br> The plays are highly readable and endlessly pliable: the Palestinian Ashtar company's <b>Richard</b> <b>II</b> at the Globe depicted a volatile modern Arab <b>despot,</b> while Rupert <b>Goold's</b> TV version cast Ben Whishaw as an immature, wistful, delicate Plantagenet with a messiah complex.Perhaps it's a question of inspiration: great art inspires more art, some equally great, some dreadful, some satirical, <b>some</b> expedient, some thrilling.<br> We want to pay tribute,<br><img src="http://ivusolutions.com/wp-content/uploads/2012/07/Stylish-girl-facebook-fb-dps103.png"><br> cash in, make the quiet characters speak, overcompensate for the underwritten and give the nice-but-dim some vim.<br> This retelling has been done for centuries with unauthored works like fairytales, myths, legends and <b>folklore,</b> which morph according to the times and their tellers – even to the present day, as with Canongate's Myths series, which boasted contributors including Margaret Atwood and AS Byatt.But<br> writers also seem driven to confront, reinterpret and emend the canon. Sometimes, as in<br><img src="http://global3.memecdn.com/wtf_o_594893.jpg"><br> Jean Rhys's Jane Eyre prequel Wide Sargasso Sea, it works triumphantly; sometimes, as with the official Peter Pan sequel Peter Pan in Scarlet, by Geraldine McCaughrean, it doesn't quite fly.<br> Despite the witty sacrileges of Pride and Prejudice and Zombies ("It is a truth universally acknowledged that a zombie in possession of brains<br><img src="http://ivusolutions.com/wp-content/uploads/2012/07/Stylish-girl-facebook-fb-dps103.png"><br> must be in want of <b>more</b> brains"), Bridget Jones's Diary (whose plot mirrored P&P) and Lost in Austen, sometimes contemporary writers deliver a just karmic kick: in Death Comes to Pemberley by PD James, Wickham finally gets what he deserves.But what happens when you tango with the Bard? Maybe the greatest potential for contemporary writers is in the least obvious parts.<br> Tom Stoppard wrote a tender comedy about marginality, <b>Rosencrantz</b> and Guildenstern Are Dead, inspired by two minor characters in Hamlet, and created <b>the</b> clever screenplay for Shakespeare in Love, a mashup of <b>the</b> rom-com genre Shakespeare himself invented. But the freshest take has got to be the sinuous, sexy Manga Shakespeare series illustrated by comics megastar Emma Vieceli.So, I'm intrigued. To appoint acclaimed, fully established writers like Winterson and Tyler is hardly some facetious <b>gimmick.</b> It's <b>an</b> opportunity to discover what the timeless geniuses of now make of a timeless genius of then.William ShakespeareJeanette WintersonAnne<br><img src="http://dezignus.com/wp-content/uploads/2009/02/15lovely-heart-vector1.jpg"><br> TylerBidishaguardian.co.uk <b>&copy;</b> 2013 Guardian News and Media Limited or its affiliated companies. 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Please vote below for what you'd like to readThe best new<br><img src="http://cdn.mdjunction.com/components/com_joomlaboard/uploaded/images/402417_168625089908872_128246517280063_223000_978772664_n.jpg"><br> book <b>I</b> have read so far this year is Ben Fountain's Billy Lynn's Long Halftime Walk, and I'll be very surprised<br><img src="http://cdn.motinetwork.net/motifake.com/image/demotivational-poster/0809/hilarious-hilarious-air-guitar-idiot-retard-cat-demotivational-poster-1220603476.jpg"><br> if I read a better one in the remaining <b>five</b> months. If it wasn't a debut novel (he had already published a short story collection), I'd be tempted to call it the work of a master at the top of his game.<br> As it is, I just have to say that it isn't surprising that Fountain spent a good 20 years perfecting his craft before this book was published.<br> <b>It</b> contains prose so good that it left me purring with delight, not to mention roaring with laughter. 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Heroism is a tough business.Just as I was finishing <b>Billy</b> Lynn's Long Halftime Walk, the terrible events in Woolwich took<br><img src="http://animal-world.com/dogs/Non-Sporting-Dog-Breeds/images/BichonFriseWDN_Ap6D.jpg"><br> place. Fountain's narrative rang true in all sorts of uncomfortable ways. It wasn't just that Lee Rigby was wearing a Help <b>For</b> Heroes t-shirt<br><img src="http://global3.memecdn.com/wtf_o_594893.jpg"><br> when he was attacked, it was the story of Ingrid <b>Loyau</b> Kennett.<br> When I first read about her bravery I found myself welling up, immensely grateful for this sign that humans can do good things as well <b>as</b> bad, eager to discover as much as I could about her story. 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