Strange Week with the DEXCOM (Semana ... - Diabetes Research...

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Strange Week with the DEXCOM (Semana extraña con el DEXCOM)

Activity2004 profile image
Activity2004Administrator
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So, it's Tuesday evening and for most of the day (and a few days before since Friday last week) the DEXCOM has been going in and out. It keeps showing question marks and an hour glass. It also had stopped working for most of today while I was at my Senior Center. For the 3-hour waiting period before trying to call DEXCOM to get a free new sensor sent out, the oddest thing happened! When I had tried to call DEXCOM, both lines for Technical Support and the Education line were having a busy signal! This has never happened before. I never even had the chance to select a number to push to be put on hold.

De este modo, es la tarde del martes y durante la mayor parte del día (y unos días antes de que desde el viernes la semana pasada) el DEXCOM ha estado entrando y. Sigue mostrando signos de interrogación y un vaso de la hora. También había dejado de trabajar para la mayor parte de hoy mientras estaba en mi Centro Mayor. ¡Para el período de espera de 3 horas antes de tratar de llamar DEXCOM para conseguir un nuevo sensor libre enviado, la cosa más rara pasó! ¡Cuando había tratado de llamar DEXCOM, ambas líneas para el Apoyo técnico y la línea de la Educación tenían una señal ocupada! Esto nunca ha pasado antes. Nunca hasta tenía la posibilidad de seleccionar un número para empujar para ponerme sostienen.

As I'm typing this, there's no numbers being reported right now. If the numbers to show up by 8:15 pm, I will put a new sensor in that I have here at the house and then try to get in touch with DEXCOM to send me another free sensor this week.

Como escribo a máquina esto, no hay números relatados ahora mismo. Si los números para revelarme hacia las 20:15, pondré un nuevo sensor en esto tengo aquí en la casa y luego trato de ponerme en contacto con DEXCOM para enviarme otro sensor libre esta semana.

Since the numbers aren't reporting with any part of the system right now, I might have to do the recalibration sometime after 10 pm, but that's depending on what ends up happening later. Tomorrow was actually the changing sensor day, so we'll see if that actually will stay that way. In any case, I'M NOT GIVING UP!

Ya que los números no hacen un informe con ninguna parte del sistema ahora mismo, debería hacer la recalibración algún día después de las 22:00, pero esto es según lo que termina por pasar más tarde. Mañana era realmente el día del sensor que cambia, por tanto veremos si esto realmente se quedará así. ¡En cualquier caso, no ME RINDO!

Well, this is all for right now. More to come soon. Enjoy your day/evening! Keep on reading!

Bien, esto es todo para ahora mismo. Más venir pronto. ¡Disfrute de su día/tarde! ¡Siga leyendo!

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cherv profile image
cherv

Interested in the results of why DEXCOM was not on line for phone calls and how your situation resolved.

Activity2004 profile image
Activity2004Administrator in reply tocherv

They had phone work being tested.

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