Active 10 bit unencouraging: I have got the new... - Active 10

Active 10

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Active 10 bit unencouraging

FirebirdRises profile image
3 Replies

I have got the new app of Active 10 I don't mind it but I was disheartened that most of my achievements from the old one have been removed, now have to start all again which is annoying.

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FirebirdRises profile image
FirebirdRises
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3 Replies
drun profile image
drun

Welcome to the forum FirebirdRises the latest android version was updated on 29th July, I updated mine yesterday and I still have all the past information. It seems there is a issue with some users according to reviews. I would suggest that you contact the developer Public Health England directly with your issue at oneyou@phe.gov.uk

Chazza10 profile image
Chazza10

You do on the other hhand have the opportunity of scoring new achievements in duplication of the old. I cannot ell whether any data has been lost because locally the internet was being dug up, at the time of the upgrade, but I think it has all been preserved from the beginning.

drun profile image
drun in reply to Chazza10

If you managed to update the app it should have kept your previous data.

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