Active 10 bit unencouraging: I have got the new... - Active 10

Active 10

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Active 10 bit unencouraging

FirebirdRises profile image
3 Replies

I have got the new app of Active 10 I don't mind it but I was disheartened that most of my achievements from the old one have been removed, now have to start all again which is annoying.

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FirebirdRises profile image
FirebirdRises
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3 Replies
drun profile image
drun

Welcome to the forum FirebirdRises the latest android version was updated on 29th July, I updated mine yesterday and I still have all the past information. It seems there is a issue with some users according to reviews. I would suggest that you contact the developer Public Health England directly with your issue at oneyou@phe.gov.uk

Chazza10 profile image
Chazza10

You do on the other hhand have the opportunity of scoring new achievements in duplication of the old. I cannot ell whether any data has been lost because locally the internet was being dug up, at the time of the upgrade, but I think it has all been preserved from the beginning.

drun profile image
drun in reply toChazza10

If you managed to update the app it should have kept your previous data.

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