Thyroid UK Telephone Helpline - 3rd Poll - Thyroid UK

Thyroid UK

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Thyroid UK Telephone Helpline - 3rd Poll

lynmynott profile image

Thyroid UK want to run a helpline.

The helpline would be run by an outside organisation but the people on the telephones would be trained by Thyroid UK in various aspects of thyroid diagnosis and treatment including the treatment of liothyronine and NDT.

The people on the telephones are already well trained in support work and are very understanding.

We will still continue to run the HealthUnlocked community but we know that some people really need to speak to someone rather than joining a community. Thyroid UK receives a lot of calls and I often speak to people because they really need this kind of support although due to a heavy workload, it can take a long time for me to return the calls.

This is why we want to run a helpline.

If there are questions that can't be answered, they will be referred back to us and we can then speak to the person concerned or we can contact our advisers.

I hope that this has answered some of your concerns.

The third poll of the series is now ready:

1 Reply

I think it’s a good idea for people who desperately need to talk with a trained person. I really like the forum and have learnt a lot about my own condition in the past couple of years.

Will there be a charge for the call and if so do you know how much??

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