Thyroid UK
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Update from RLC Labs

Clearing the Air Around Nature-Throid and WP Thyroid

NATURE-THROID & WP THYROID·FRIDAY, OCTOBER 13, 2017

Dear patients,

We hear you loud and clear – recent months have been frustrating to say the very least, but the severity of this backorder is not lost on us. While we are not yet at a place where we can provide the information many of you have been asking for, we remain committed to staying transparent throughout this process and sharing what details we can.

As many of you know, we recently completed some necessary infrastructure upgrades that included moving to a larger facility, implementing new technology, and refining our processes. The upgrades, coupled with a large surge in orders during that time, unfortunately played a prominent role in the backorder of Nature-Throid and WP Thyroid. However, as some may have suspected, the upgrades were not the only factor.

In the last few years, we started experiencing some major hurdles in obtaining a key raw material. These hurdles disrupted our ability to not only keep up with the growing demand for our medications, but to also keep them cost-effective. We sought alternative options and ate burgeoning costs for as long as we could with minimal price increases compared to others, but the path was unsustainable. This information was not released earlier because, quite frankly, we feared that if we spoke out about these issues, we would be cut off from our supply and left unable to produce any medication at all. We are happy to report, though, that everything needed to ensure fulfillment of all backorders and uninterrupted, ongoing full-scale production is now in place.

Regrettably, we are unable to provide any timeframes just yet, but we can clear up some rumors:

RLC Labs is NOT going out of business, nor have we been acquired by any other company.

There are no issues with our licensing and the backorder is completely unrelated to any FDA-related rumors.

None of our medications are being discontinued and the formulas are staying the same.

There are no plans to raise prices. We stay committed to maintaining the affordability of our medications.

From materials sourcing to manufacturing, Nature-Throid and WP Thyroid are still proudly 100% American-made.

As soon as there are new updates, we will share them here. In the meantime, you can be assured that we are in production and are prioritizing strengths based on highest demand, starting with NT 1 grain, and will be releasing in all counts – 30s, 60s, 90s, 100s, and 1000s.

Patients are and always have been the top priority at RLC Labs, and we greatly appreciate your understanding and continued support as we make every effort to get back on track as quickly as possible.

Thank you,

The RLC Labs Team

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Thanks for posting and I am glad they are still in business.

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