This company really should lose the contract from the NHS. After all we pay for it, and more importantly we the patients are still being let down big time. Despite links from pinned posts not working, updated e-mail addresses numerous telephone calls: you are 47th in the queue, no thanks. So I will have yet another missed dose through their sheer incompetence. I truly believe that so many conditions of the contract have been broken they really should be charged with fraud and improper use of public funds. All listed patients ought to be compensated that have suffered due to their total disregard for us. Tomorrow will be my 8th missed dose since Christmas, through no fault of my own. I'm sure there are others suffering more than me. My rheumy team are at the end of their tether too with them. Time we called for a change. I have asked my Consultant to find another way for me to obtain my medication in a more sensible and regular way.