Hi all - I'm not sure if everybody likehere in Bristol (the Bristol Royal Infirmary to be exact) having already had curative resection of LLL lobectomy I, and all patients in a similar position attending the same hospital, are lucky to have access to both the above grade of nurses. The CSN is I think pretty much the same as in every specialist hospital but what I think may differ from some is that we also have the TSN who work with the Thoracic Surgeons (not cardio thoracic ). Once you have been to see the Respiratory Consultant you are introduced to the CNS. If the multi disciplinary team decision is then for you to have surgery with curative intent you are then introduced to the TNS with the surgeon.
Once you have met both disciplines of nurses you can contact either of them to discuss anything regarding your ongoing symptoms and future treatment. I cannot praise both teams highly enough here in Bristol. I have to say though, and I hope it may help other going forward, rather than leaving voicemails for these hard working people, I have an agreement with mine that I will email them as I find it easier to set out exactly what I want to say without distraction or going off the beaten track. If I have an urgent concern I will mark it urgent and they have without fail come back to me every single time usually the same day, and at the latest within 24 hours. Between them they have helped expedite my operation day by making sure I was put on the cancellation list and chasing for a date, and also ensured my referral for chemo was sped up. The problem I have found is not the doctors or nurses that slow these referrals down but once it leaves their desks and is referred to the admin teams that's when it then goes wrong.
If you have concerns relating to delays for tests or treatment it's definitely worthwhile emailing your concerns to these amazing people (in my case they are all ladies). It does seem it's easier for them to deal with Departments and Teams in one go with queries from different patients and this is easier if your concerns are in writing. Also, it is an opportunity for them to act as your voice at the multi disciplinary team meetings because we as patients are not privy to these, but at least one of your nurses will be.
If I had one complaint, and it is not against the nurses themselves, it is that they are only available 9-5 Monday to Friday. I really do think it would be so beneficial to patients if they had an after hours availability for late evenings and weekends, on a shift basis like most other nurses. Whilst I think the nurses on here are amazing as well as the Macmillan nurses, personally, i find it difficult to be totally open, frank and discuss fully my own problems with people I don't know and have no relationship with. I find it easier to discuss my personal situation with somebody who knows me, or about me at least, and not a stranger no matter how amazing they may be. That's just me.