Q. I have not received my letter from the Government which means I cannot request support from the government, can you advise please.
A. As the letters were generated from NHS central records, information posted on 11/4/2020 from GOV UK have asked that GP’s and hospital doctors urgently identify and contact those at high risk, in effect this may cause a delay in letters being sent.
If you still do not receive a letter you should contact your Doctor or specialist.
This link will take you to the GOV UK frequently asked questions as answered above:
Continue to practice shielding methods as advised: gov.uk/government/publicati...
Q. What if I need support now?
A. If you are unable to ask relatives, friends or neighbours, you can contact your local council
who can arrange for someone to help with your shopping or medicines. You can find details of your local council from this link: gov.uk/find-local-council
Q. I live in Scotland is there a helpline number I can call to find support?
A. A new helpline number has been provided as of today 14/4/2020 for those most vulnerable or have no support at home, 0800 111 4000 currently it is 0900-1700 but these hours may increase eventually. The helpline number will connect them to local services for support in shopping, medicines and emotional support.