I had a very distressing call from a doctor at the clinic this morning. I had rung the help line to get some advice about my vertigo, tinnitus, and INR readings, yesterday and left a message.
The junior doc I spoke to was the same person I had seen a previous appointment, she was rude, did not listen to what I was saying and intimated that it was all my own fault. When I got upset with her she put the phone down on me.
I called the professor's secretary, complained and asked to speak to another doctor.
The secretary called me back and said the doc will be talking to the professor when he returns from leave next week and then somebody will call me.
I am now very worried that they will discharge me for complaining.
I was discharged from St Thomas 18 months ago in the 'cull' and it took a lot of work to find and get a referral to this hospital in the north west of England that was recommended by the APS web site.
I am lay in bed crying, was already very depressed now feeling at rock bottom.
Hubby wants to me ring PALs and complain, but that might make things worse.
What do I do now?