Possible Glitches : Recently, there were some... - Healthy Eating

Healthy Eating

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Possible Glitches

Activity2004 profile image
Activity2004Administrator
8 Replies

Recently, there were some possible technical glitches on the HU site. Some examples are: being asked to log back into your HU account before checking your private messages, not getting notifications sent to your e-mail's inbox/junk folders, not knowing when a person tags another person in a comment/reply, etc.. If you're having any of the issues that have been listed, please let the Support Team for HU know by sending them an e-mail with the exact glitch/reason in the e-mail to: support@healthunlocked.com.

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Activity2004 profile image
Activity2004
Administrator
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8 Replies
sleeksheep profile image
sleeksheep

Yes I am being required to sign back in every time I connect , first time this has happened is today.

Activity2004 profile image
Activity2004Administrator in reply to sleeksheep

Please let HU/Support know if it continues. What are you using to do HU? Computer/cellphone?

sleeksheep profile image
sleeksheep in reply to Activity2004

Computer - had to sign in four times so far today.

Activity2004 profile image
Activity2004Administrator in reply to sleeksheep

Thank you for letting me know.

Thanks Leah, this is happening to me every time I want to access pm's. 😊

Activity2004 profile image
Activity2004Administrator in reply to

Same here on my computer, but not on my phone.😐

Zest profile image
Zest

Hi Activity2004

I did have this issue when trying to check PM's, and I didn't get chance to report it, but it seems to be fixed now, so I'm hoping that it's back to normal for other people too?

Great that the Tech people seem to have sorted it out.

Zest :-)

Activity2004 profile image
Activity2004Administrator in reply to Zest

Thank you for letting us know. HU said they fixed the PMs and they are working on other issues.😀👍

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