The Review Team

[Mrdiagnosis]

Hi all, I've just answered a call from an 0330 428671 number . It said this is the review team but no one is available to take your call.

I googled it but no results .

They rang me !!! Weird

Does anyone have any ideas if this is the DWP yet again playing tricks . Call you and if you don't answer they say they can't get hold of you .

But if you do it says there's no one for you to talk to at the moment.

I hate this .....My PIP is due for review in November and I'm wondering if this is them ? Ast time I had letter not a phone call.

Here we go again........

[Jacko37]

My review is due in October. I had a text last week to say that my review had begun and that they were sending me forms. Had the form this week.

[Mrdiagnosis in reply to Jacko37]

Mines due November this year...you just never know do you.

Thanks 👍

[Blue-52]

don’t call this number back, it’s a scam, it’s nothing to do with your pip, delete and report it.

I just typed in the number, it looks like it’s from china,

[Mrdiagnosis in reply to Blue-52]

I blocked it anyway. My landline never rings lol we have call blocker on usually but as this was 0330 number it came thru

Thanks for replying

Anxiety thru the roof 😔

[Blue-52 in reply to Mrdiagnosis]

Ahh, don’t worry, everything will be fine, just tell the truth on pip, and u will sail through. Good luck 👍🏻

[Mrdiagnosis in reply to Blue-52]

I haven't had any issues really. It's just all the nightmares you hear about on here how they have been with people.

Ive had pip for 12 years it's just when a review comes up and nothings changed you don't have any new , results , paperwork... appointment especially when the medical professionals just say accept it and get on with it .....

[Blue-52 in reply to Mrdiagnosis]

They will just probably ask if anything has changed, or got worse, the normal questions.

[desquinn Partner Volunteer FMAUK Trustee in reply to Blue-52]

Not saying the number is good or bad but I did a search and could not see it on any of the usual reporting sites for scams. I did see a telecoms site showing numbers from the Tokyo region which match the pattern but it would not be a uk number if it was one of them. It would likely come through as [phone].

[Mrdiagnosis in reply to desquinn]

Many thanks. I looked googled it too . 0330 is generally classed as a "local" number cheap rate they replace many 0800 numbers .

It just stresses me out as I never get calls on my landline. I have PTSD and it really triggers me. I don't give out my landline number and everyone I know uses my mobile number.

Time will tell...

Thanks again

[Blue-52 in reply to desquinn]

I have a Apple scam locator on my mobile, 0330, is coming up as a suspect scam number, also, it doesn’t mean to say this is correct number, a bit like 0800, numbers, they have a number listed to them, that you can’t see??

[Mrdiagnosis in reply to Blue-52]

Funnily enough I just tried to call it from my mobile and it won't connect .... So I think 🤔 it's a scam.

Thanks for the help 🙂

[Blue-52 in reply to Mrdiagnosis]

Hopefully your mobile network, is blocking it, don’t call, these numbers 😉

[desquinn Partner Volunteer FMAUK Trustee in reply to Mrdiagnosis]

0330s are not scam numbers inherently. Also calling the number and it not going through is not always bad either. Call centres like the DWP will have designated numbers as outbound call only. Also, your experience with the number sounds like a predictive / robo dialer that should drop you into a queue or to an available agent but does not always work like that

When I called the number I got "number not recognised" but with a UK accent and not a normal teleco one that I recognise. It would not surprise me if this number is genuine but cannot be certain.

[Mrdiagnosis in reply to desquinn]

It said that when I answered it. Which I found odd . They rang me then when I answered it, it said the review team no agents are available at the moment and they will call back . Then the phone went dead.

When I called I called it back from my landline ( I know I shouldn't) it says the review team we will put you thru to an advisor as soon as one becomes available.

I put the phone down.

I've had it before when I've had a missed call from the DWP and when I rang that number back it said . You were called today by the department of work and pensions. We will contact you again if we need to speak to you.

So that's why I questioned it . Usually of it is the DWP they say it is when you call the number back , even if it's not a number for you to call them on.

[desquinn Partner Volunteer FMAUK Trustee in reply to Mrdiagnosis]

The lack of identifying info about DWP in the call or online attached to that number is why I would not say 100% it is genuine. I am dealing with scams and phishing every day as part of my "day job" If it is the DWP then blocking it will not make too much difference as they will have a pool of outbound numbers.

[Mrdiagnosis in reply to desquinn]

Yes I know that . So if it is a scam it's blocked. Just one less number to be concerned about.

I'm hoping the news is correct and the DWP and pip are going digital on line .

So you can see your award and review dates etc etc etc

It's about time in this day and age. I know they don't really want to because they don't want to be efficient so they can use blame culture for things not happening.

They are dealing with the most vulnerable of society and being able to see what's happening will help and awful lot of people alleviate some stresses.