I applied for ESA in March 2020 and received a phone call yesterday from Medical Support Services to say that due to COVID-19 I will be interview via telephone. I wasn’t quite sure what they meant as the phone call was very rushed. I think they said that they had a date for me, when they checked on their system again it seemed to have gone and said they’d phone me back at some stage today. I’m really worried about the call as I’m not sure if the call back today will be the actual medicinal interview for just a date for the interview. Can anyone offer me some advice? Also, what should I expect then to ask me during the interview?
Thanks in advance.