Sensor Failed Today!: DEXCOM - Diabetes Research...

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Sensor Failed Today!: DEXCOM

Activity2004
Activity2004Administrator

Hi everyone. Here's an update dealing with how the sensor from December 2nd had been working. Sorry if it's a little confusing, but I had been woken up at 2:20 am today! The receiver went off with an alarm the first time at 11:30 pm saying no readings alert. The second time was to say that the sensor had failed at 2:20 am! When that happened, I had to stop the old sensor on the phone's app and wait 15 minutes before being allowed to change anything. This isn't the way a person should be woken up out of a sound sleep.

Before going to bed last night, the old sensor kept going in and out with readings. You never knew when it would be okay to remove anything and put a new sensor in. Oddly, when there were readings being shown on the graph, they were very spotty and kept giving me a headache because I never knew when anything was being shown. The only time I knew anything was different was when the 20 minutes alarm went off saying that it was Sensor Error and no readings will be given. It would be nice to have alarms saying that the readings came back after being away for the x amount of time nothing was happening. That way, you wouldn't think it was still not doing anything.

This morning at 11 am, I had called and complained/requested for a free new sensor to be sent to me. It should hopefully be here between 3-7 days ( due to the COVID 19).

So far, the newest sensor I have on right now is doing a great job. We'll have to see how it goes after the 7th or 8th day using it. Watch this page for updates! :-)

17 Replies
oldestnewest

I am really sorry about that false alarms can be scary hopefully your brand new one works wonderfully

Activity2004
Activity2004Administrator in reply to Hb2003

Thank you for saying that. I really appreciate it very much. When this happens, I replace the sensor as soon as it's possible/necessary so I can get readings without missing too many at the time.

The rule is, if the sensors/other parts of the system don't work correctly for as long as they are suppose to, then they get replaced for free with some information given to the Rep. who answers the phone calls.

Hb2003
Hb2003 in reply to Activity2004

You know that if these keep on not working you can get a insulin pump that immediately pumps insulting when your sugar is low

Activity2004
Activity2004Administrator in reply to Hb2003

My doctor hasn't talked about having me use an insulin pump. He thinks I'm too brittle. But, it's a good idea! I appreciate that.:-)

Hb2003
Hb2003 in reply to Activity2004

Your welcome 😊

Hb2003
Hb2003 in reply to Activity2004

I hope that the lemon meringue pie will not cause a problem since your diabetic

Activity2004
Activity2004Administrator in reply to Hb2003

It won't. Thank you again for sharing the recipe. :-)

Hb2003
Hb2003 in reply to Activity2004

Your welcome i am sorry but i am always paranoid and worried about other people I know it’s a bad habit though

Activity2004
Activity2004Administrator in reply to Hb2003

No, feeling and being that way is okay. You care about people and their health/feelings. You don't have to be sorry for anything.

I have to go and get ready for dinner, but I will be back when I'm done if you want to talk about anything. :-)

Hb2003
Hb2003 in reply to Activity2004

Ok talk to you later enjoy your dinner 😊

Activity2004
Activity2004Administrator in reply to Hb2003

Thank you! :-)

Hb2003
Hb2003 in reply to Activity2004

Your welcome 😊

Not again!

Activity2004
Activity2004Administrator in reply to ThyroidThora

I know! It's going to be better hopefully with this one I've been using for most of the day today.

I hope so because you don't need all this stress.

Activity2004
Activity2004Administrator in reply to ThyroidThora

Exactly! :-)

Hey this is never ending I’d have a word with DEXCOM technical and see if you can’t improve things somehow.Good luck with this regardless. 😊

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