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Failed Sensor & Fallen Off Transmitter: DEXCOM ๐Ÿ˜ฉ

Activity2004 profile image
Activity2004Administrator
โ€ข20 Replies

Wow! What a weird and strange day today for me. My day started really early this morning (4:30 am) because I had been woken up by my CGMโ€™s alarm (under 80 mg/dl). I tested and had a snack with pineapple juice before going back to sleep for a few more hours.

This sensor I had put in on Friday afternoon had been not working well.๐Ÿ˜ฉ It had asked me to do calibrations when there was no reason to do it. It also was really off on two days and I had to calibrate 4-5 times before it got back to what the actual number was close to! The numbers kept going in and off a few times, too. I tried to call Tech Support last night, but while on the phone, the numbers came back!

During the day at work today, my transmitter and sensor fell off and then I got the sensor failed alarm going off at my front desk area. This all happened before 2 pm!

When I got home, I called the Tech Support and asked for a free sensor. The other thing is, not just am I going to be able to get a free sensor, but I will get a package of 10 transmitter patches for the G4, as well. The patches hopefully will be helpful.

More to come soon.๐Ÿ˜€๐Ÿ‘

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Activity2004 profile image
Activity2004
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20 Replies
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Herman7275 profile image
Herman7275

Leah as much I would never want you to have this experience, but you have been having this problem quite abit, so sorry for this stroke of bad luck with a bad machine or sensors, hopefully you have this problem taken care of & can get a well rested sleep tonight....been awhile hope besides this you have been doing well.....

Activity2004 profile image
Activity2004Administrator in reply to Herman7275

Everything is okay here, now. I will be heading to bed in a little while tonight.

The new sensor is okay so far.๐Ÿ˜€๐Ÿ‘

Howโ€™s it going for you today?

Herman7275 profile image
Herman7275 in reply to Activity2004

have had alot of trouble , nothing serious, trying to stay on the straight and narrow and exercise with the cold winter months, still waiting in a C-Pap machine, suppose to get brand new one next week, hopefully will end daily migraines. Thinking of going back to work for help in more money for help with wife's Med Bills. Working in wood shop when have the energy to be out there.Will catch up with you on FB tomorrow night, Have a good nights sleep tonight, Take Care Leah. Ron

Activity2004 profile image
Activity2004Administrator in reply to Herman7275

Thank you! Good night!๐Ÿ˜ด

in reply to Herman7275

Hi Herman7275 I don't mean to jump into your conversation with Leah but I'm sorry that you get migraines and wondered if you knew about taking magnesium to hep relieve migraines,

Please see:

healthline.com/health/magne...

Herman7275 profile image
Herman7275 in reply to

I take 500mg. a day, but never helped migraines, they won't let me to take any more, (liver), have had many,many migraines, and been with out C-Pap for 2 yrs. My mother had them real bad and my sister in her early years, Mom died of TIA's , always figured I would have same problems but never thought I would end up with liver issues from diabetes....but thanks for jumping in, always enjoys words from you!!! I always learn from Leah the good things you both do here at HU, keep up the good work and look forward to other replys from you.........

Herman7275 profile image
Herman7275 in reply to

hey I checked the magnesium that I take and I am already taking oxide so that not going to help but thanks for trying, I really appreciate it! Youโ€™re a great guy!!! Ron

in reply to Herman7275

Thank you Ron, I don't know why they recommend magnesium oxide as it is very poorly absorbed by our guts and acts like a laxative, there are much more absorbable magnesium supplements like chelated magnesium and magnesium citrate.

A great way of absorbing Mg is through the skin and I buy magnesium flakes and mix equal amounts of Mg flakes with boiling water dissolve and leave to cool then simply rub it on your skin, this helps with muscular pains and is absorbed by the skin so we don't get the stomach issues.

Migraines are debilitating so I feel for you and it might interest you that some tests show that B2 (Riboflavin) and Mg are a great combination for preventing migraines.

Jerry.

Herman7275 profile image
Herman7275 in reply to

Thanks Jerry, I had not heard any of that before, thank you and I will check out my OTC supplier and see what they offer and what I can get and try it out... I look forward to talking with you in the future. Thanks again...Like I have said in the past Leah always talked you up so you were already in fantastic company, I agree with Leah.

in reply to Herman7275

Thank you Ron that's very kind of you and Leah is a great admin and HU are very lucky as we all are.

Jerry ๐Ÿ˜Š

ThreeSmiles profile image
ThreeSmiles

Hi Leah..

As a matter of interest how do you know the figures itโ€™s telling you are wrong? Do you have to keep doing pinprick tests?

What are the transmitter patches and why, if they are the sensors on your skin, donโ€™t you get fresh ones all the time?

Gosh, didnโ€™t know your devices werenโ€™t free! Yoiks, do you have to claim on your insurance then? What a PITA ๐Ÿ˜•.

What a shame it misbehaves so much.

Hope you get a better night tonight!

Miles

Activity2004 profile image
Activity2004Administrator in reply to ThreeSmiles

It depends on the way they have been put together. The sensor is handmade.

I have to do finger testing even though I have a CGM. If the numbers are out of the 20% range, I have to do calibrations even after the twice a day/12 hours rule.

I did get a better nightโ€™s sleep last night.๐Ÿ˜€๐Ÿ‘

ThreeSmiles profile image
ThreeSmiles in reply to Activity2004

Aha. I got it - thanks!

Activity2004 profile image
Activity2004Administrator in reply to ThreeSmiles

Anytime!๐Ÿ˜€๐Ÿ‘

Hi Leah, well poor you as who needs this, the patches sound a great idea and packs of 10 makes it easier if one malfunctions.

So good luck with this I'll be interested too know how you get on with the patches. ๐Ÿ˜Š

Activity2004 profile image
Activity2004Administrator in reply to

The patches are put around the transmitter to keep it and the sticky backing on the skin. I hope they help since I never got them before.๐Ÿ˜€๐Ÿ‘

The sensor is in a box for 1 sensor for delivery between 3-5 days to get here.๐Ÿ˜€๐Ÿ‘

in reply to Activity2004

Well good luck ๐Ÿ‘ ๐Ÿ˜€

Activity2004 profile image
Activity2004Administrator in reply to

Thank you, Hidden !๐Ÿ˜€๐Ÿ‘ Sorry for the delay.

in reply to Activity2004

Hey no apologies needed you've enough going on with the never ending saga of these sensors. ๐Ÿ˜Š

Activity2004 profile image
Activity2004Administrator in reply to

Awe! This one is doing okay today.๐Ÿ˜€๐Ÿ‘

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