Bad Sensor!: DEXCOM 11-17-2021 - Diabetes Research...

Diabetes Research & Wellness Foundation

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Bad Sensor!: DEXCOM 11-17-2021

Activity2004 profile image
6 Replies

I have been using a sensor that was inserted on 11-11-2021. That sensor had to be replaced tonight after dinner because the sensor kept going out and in for the last two days and having inaccurate information/numbers/arrows. This was causing extreme stress and gave me a headache. I had to do extra testing and calibrations a few times. Before the last calibration was done, the receiver was showing a much higher number compared to what my actual number turned out being at the time.

I called the Rep. at Tech. Support and I requested a new free replacement sensor to be sent. After I explained what happened with the Sensor Error alarm and no readings kept happening, the Rep. told me that the free sensor should be here between 3-5 days from today.

The new sensor is working on the 2 hour warm up period right now while I’m typing this posting up tonight. I’m hoping this will be a lot better than the last sensor.

Watch this page for more updates to come.

Stay safe, happy and healthy!😀👍

6 Replies
Herman7275 profile image

You are in our prayers 😊

Very tiresome that another sensor has failed to make it past the finish line Leah, but glad there's a free replacement on the way!

Activity2004 profile image
Activity2004Administrator in reply to

Yes, very tiresome and frustrating when these things happen, but like you said, Sue, the free replacement sensor is on its way and I had been told it will be delivered by end of day tomorrow. I'm hoping this happens and the new one that I do have now works for the full 10 days. I don't like using 2 after 5 days each week. That makes the supply go faster.

LaceyLady profile image

I was looking at these and glad I haven’t bothered. I swim 3x a week and can be allergic to sticky dressings. It took the company over a week to answer my questions and they suggested I had a arm strap that was very bulky and intrusive plus couldn’t say if they’d survive as well due to swimming 😳Excellent idea sadly not in practice.

Activity2004 profile image
Activity2004Administrator in reply to LaceyLady

There is a possibility that a person can be allergic to the overlay patches/adhesive after sticking them to where everything is placed once every 10 days to keep everything together.

LaceyLady profile image
LaceyLadyStar in reply to Activity2004

I had a partial knee replacement 2019 and they failed to get me a hypoallergenic dressing, 20cm + and 6/8cm wide sticking plaster sized itchy rash took 2 months to go!!

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