New Transmitter: DEXCOM (Nuevo trans... - Diabetes Research...

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New Transmitter: DEXCOM (Nuevo transmisor: DEXCOM)

Activity2004 profile image
Activity2004Administrator
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Okay, so today I was suppose to get my new transmitter for the G4 Platnium with Share from DEXCOM. Well, I got it, but it turns out, I have to get another one since both boxes and the transmitter itself was broken and squished/crushed! So, I called Customer Service for the DEXCOM company and have been told to "throw away the one I had gotten today only after the free, new transmitter comes and is in perfect condition". "Don't throw away anything until the new one is delivered and it's working." What a mess! I took pictures of the FedEx box and the box from DEXCOM along with the transmitter. I'm going to post how the transmitter looks since I can't post more than one picture with this posting. Please let me know what you think.

Bien, por tanto hoy era suponen para conseguir mi nuevo transmisor para G4 Platnium con la Parte de DEXCOM. ¡Bien, lo conseguí, pero resulta, tengo que conseguir el otro ya que ambas cajas y el propio transmisor se rompieron y aplastaron/aplastaron! De este modo, llamé el Servicio de atención al cliente para la compañía DEXCOM y me he dicho «tirar la que que había conseguido hoy sólo después de que el transmisor libre, nuevo viene y está en el perfecto estado». «No tire nada hasta que el nuevo se entregue y trabaja». ¡Qué lío! Tomé cuadros de la caja de FedEx y la caja de DEXCOM junto con el transmisor. Voy a fijar cómo el transmisor mira ya que no puedo fijar más de un cuadro con esta fijación. Por favor avíseme lo que piensa.

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Activity2004
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cherv profile image
cherv

Fed-Ex really did a number on that package and it is not even the height of shipping for the holidays. I hope you get a replacement overnight, this has been some ordeal.

Activity2004 profile image
Activity2004Administrator in reply to cherv

The free replacement was sent and looked better!

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