Problem with app closing during the session

[CrownHillbilly]

Into week 2 of c25k but with my new phone the app keeps closing down during the session. Has anyone had this problem? I have tried deleting and reinstalling the app but the problem recurred. When i let the session play at home to see if my phone didn't like the motion it happened again. Any ideas? Frustrating!

[SnailRunner71 Graduate]

Never had this happen, I assume your phone screen is locked during the session? Also where do you store the phone during your run?

[CrownHillbilly in reply to SnailRunner71]

Yes it is locked and in my pocket. Have checked the power settings and hope will be OK tomorrow. Otherwise I end up being. Out for 45 minutes instead of 30. Th

anks for your help

[Flyingred Graduate]

Have you checked your power settings? It could be the energy saver mode is shutting the app down – certainly a known issue on some Samsungs.

[ButtercupKid Graduate in reply to Flyingred]

Same happened on my iPhone on my first go at 1:1. If it’s that, it’s easily fixed by turning the power saver off.

[CrownHillbilly in reply to Flyingred]

Thankyou. Very helpful. Will try again tomorrow.

[Melissal Graduate]

I had the same, drove me nuts - had to change the app settings (under Apps, C25K, Power Info, Launch - I'm on a Huawei android) from automatic to Manage Manually, and check the setting to keep app running in the background. Since then it hasn't happened.

[CrownHillbilly in reply to Melissal]

Thankyou for that I will give it a try.

[CrownHillbilly in reply to Melissal]

That worked! Great advice thanks

[Melissal Graduate in reply to CrownHillbilly]

Great, glad it's now behaving!

[Spudd]

I had that problem in week 2. I think mine was partly that it didn't like the arm holder I was using so I started to carry the phone round (not ideal). Ended up roughly timing stuff with my watch and constantly checking it hadn't shut down. Good news is that week 3 and (so far) 4 have been fine and I'm using running shorts with a built in pocket instead of the arm holder.

[CrownHillbilly in reply to Spudd]

Thankyou!

[Jell6 Graduate]

Make sure you open the app, then follow instructions on when to start your music ( see my post a couple of days ago)

I have no idea why it makes any difference. 🤩

[CrownHillbilly in reply to Jell6]

Thankyou. Will play it tonight without running and see if it works