Problem with app closing during the session - Couch to 5K

Couch to 5K

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Problem with app closing during the session

CrownHillbilly profile image
13 Replies

Into week 2 of c25k but with my new phone the app keeps closing down during the session. Has anyone had this problem? I have tried deleting and reinstalling the app but the problem recurred. When i let the session play at home to see if my phone didn't like the motion it happened again. Any ideas? Frustrating!

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CrownHillbilly profile image
CrownHillbilly
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13 Replies
SnailRunner71 profile image
SnailRunner71Graduate

Never had this happen, I assume your phone screen is locked during the session? Also where do you store the phone during your run?

CrownHillbilly profile image
CrownHillbilly in reply to SnailRunner71

Yes it is locked and in my pocket. Have checked the power settings and hope will be OK tomorrow. Otherwise I end up being. Out for 45 minutes instead of 30. Th

anks for your help

Flyingred profile image
FlyingredGraduate

Have you checked your power settings? It could be the energy saver mode is shutting the app down – certainly a known issue on some Samsungs.

ButtercupKid profile image
ButtercupKidGraduate in reply to Flyingred

Same happened on my iPhone on my first go at 1:1. If it’s that, it’s easily fixed by turning the power saver off.

CrownHillbilly profile image
CrownHillbilly in reply to Flyingred

Thankyou. Very helpful. Will try again tomorrow.

Melissal profile image
MelissalGraduate

I had the same, drove me nuts - had to change the app settings (under Apps, C25K, Power Info, Launch - I'm on a Huawei android) from automatic to Manage Manually, and check the setting to keep app running in the background. Since then it hasn't happened.

CrownHillbilly profile image
CrownHillbilly in reply to Melissal

Thankyou for that I will give it a try.

CrownHillbilly profile image
CrownHillbilly in reply to Melissal

That worked! Great advice thanks

Melissal profile image
MelissalGraduate in reply to CrownHillbilly

Great, glad it's now behaving!

Spudd profile image
Spudd

I had that problem in week 2. I think mine was partly that it didn't like the arm holder I was using so I started to carry the phone round (not ideal). Ended up roughly timing stuff with my watch and constantly checking it hadn't shut down. Good news is that week 3 and (so far) 4 have been fine and I'm using running shorts with a built in pocket instead of the arm holder.

CrownHillbilly profile image
CrownHillbilly in reply to Spudd

Thankyou!

Jell6 profile image
Jell6Graduate

Make sure you open the app, then follow instructions on when to start your music ( see my post a couple of days ago)

I have no idea why it makes any difference. 🤩

CrownHillbilly profile image
CrownHillbilly in reply to Jell6

Thankyou. Will play it tonight without running and see if it works

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would come up when locked as a pop up screen.. but surely this should not affect c25k app