Silly question?

[Belindauk]

How do I get both pictures straight on my profile I've tried re downloading them but it makes no difference??

[notbad Graduate]

Hi, they are there now, might have just took a bit longer because you are a newer member. They have gone on sideways though which is a common problem. Maybe try again but rotate them in your own pc/laptop settings before so they will be right way when they upload is all I can think of doing.

Edited to add - the size for the banner pic is 1170 × 250 so you might need to crop your image so it fits.

[Belindauk Graduate in reply to notbad]

Silly thing, I've tried to straighten them but it won't even let me upload at the moment. Strange

[notbad Graduate in reply to Belindauk]

If it persists you can email them via this form:

support.healthunlocked.com/...

The sideways thing is annoying and happens all the time unfortunately.

[MarkyD Graduate]

I think that the C25K program is looking at your photos and deciding the 'best' way to fit them into the space available... and deciding to rotate them.

Simplest answer will be to edit the photos on your computer, and 'crop' then to a square one for your profile picture, and a long, thin one for your banner picture. If you can make the banner 1170 x 250 per NotBad's advice above, that would be great.

If that is all gobbledegook, or you're not sure how to go about editing the photos, send me a message through the C25K messaging feature, and I'll gladly edit the pictures for you.

[Belindauk Graduate in reply to MarkyD]

Thank you Marky, I've tried to edit but nothing happens doesn't even give me am option. I will try on my laptop later after work rather than the iPad maybe that's the reason. I'm now off for my first ever 5.30am w2r2