I am stuck...

[sugarworld]

I am a disabled young adult and I have been applying to low income housing and the past few weeks I have had the housing specialists brutally talk down to me and make me feel like I am nothing. I complained and sent an email to them as well as HUD since they are a part of HUD and I received a call today from housing who left a voicemail and said, "I don't understand what your complaint is about." Really?! I am complaining about your employees talking down to me and never responding to my questions. How do I even call back the person from HUD about her not understanding? My heart is racing, I am getting clammy, sweaty, and feeling so overwhelmed. I don't want to call her back because I know that once I do, I will stumble, my words will be lost and I lost everything she tells me because I cannot comprehend information when I am overwhelmed so I feel like I will be like a little mouse and say ok, thank you, bye. But I don't want to do that, I want to be able to tell her how her employees treated me but it's so difficult. This anxious feeling is the worst.

[sugarworld]

*not call back the person from HUD, it's housing

[JessFM]

I'm sorry they made you feel that way, that is disgusting! Do you have some kind of support worker or someone who can call them back on your behalf? If not, try emailing them. That way you have a record of the communication, you can include your complain again so you get a response.

All the best 🌼

[Blueruth]

Not an expert in this area but this ⬆️

[sugarworld in reply to Blueruth]

that's ok, i was just wanting to vent my frustration and anxiety and i agree, i never knew about that youtube channel.