My active10 app was working alright until yesterday, when it stopped recording my walk. After uninstalled and reinstalled the app, I noticed my record from last Thursday onward has disappeared. Meanwhile the app is still not recording my walk. Please help.
active10 app stop recording my steps: My active1... - Active 10
active10 app stop recording my steps
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applelemon
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1 Reply
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CBDBAdministrator
oh dear! There is a tech help contact on the app.
If you go to discover, FAQs, the last article is about tech help with email digitalproducts@dhsc.gov.uk
Hope you can recover all your deserved badges!
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