Active10 Updated App doesn't work

The app on my Android phone has been recently updated and it now it doesn't work. I get the message Active10 has stopped.

The icon for the app has also changed,

[Hidden]

Hello Hidden I would uninstall the App and then reinstall it. And if that doesn’t work I’d google your phone and the active10app to see if there are any issues or cures.

[Hidden in reply to Hidden]

Hi Jerry,

I've tried all that with no success.

I've had no problems with the previous versions - it's just this current version that I have the issue with.

Best regards,

Peter

[drun]

Hidden I don't know if you are using Android or iPhone operating system. I see that the Android version was updated on 23rd July, I would update to this latest version.

If this doesn't work Public Health England are the developer you could try to email them directly with your issue at [e-mail]

[Hidden]

Hi drun,The updated version works. Thanks for letting me know.

Best regards,

Peter

[Chazza10]

What you could try is to install from google play. You might have to uninstall previous version from your computer. I have had a lot of difficulties with Active 10 because I am trying popularise Active 10 for a special interest group to which I belong. Like all modern computing this software 's development is a nightmare.