App Problems.: The app's generally great and... - Active 10

Active 10

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App Problems.

Andyrooer profile image
3 Replies

The app's generally great and, together with a change in my diet & cutting out alcohol I've lost a stone (7Kg in new money) in 2 months! BUT the app continuously stops working and does not record walks for no apparent reason. I've deleted and re-installed it several times, which is a pain! No other app causes me this month grief and I should be grateful if this were fixed!

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Andyrooer profile image
Andyrooer
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3 Replies
HOBIEONE profile image
HOBIEONE

Good luck with being patient !

roseabi profile image
roseabi

Hi there! So sorry to see you are having trouble with the app. It is absolutely fine to talk about your frustrations on this forum, but I hope you understand that we on here are not involved in any way with the development of the app. I suggest that you get in touch with the developers, One You, via the App Store or Google Play - or Twitter or Facebook if you use them. Register a complaint, and tell them what is going wrong.

All the best! xxx

UnfitNoMore profile image
UnfitNoMore

There were rumours of a new version of the app coming... not sure how soon that will be though.

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