Messages: Today, I tried to search for a message... - Thyroid UK

Thyroid UK

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shaws profile image
shawsAdministrator
22 Replies

Today, I tried to search for a message I had between myself and another.

On calling up messages it just gives a long list with no details of who you've messaged

It's only when you click on a message the names are displayed and it is really a nuisance if I've to do that each and every message till I find one I want.

Am I doing something wrong!

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shaws profile image
shaws
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22 Replies
Clutter profile image
Clutter

Shaws,

You're not doing anything wrong. It's the horrible consequence of HU not allowing titles unless there are more than 2 parties to the PM.

SeasideSusie profile image
SeasideSusieRemembering in reply toClutter

Oh, is that what it's all about. None of my messages have more than 2 parties. How stupid!

Clutter profile image
Clutter in reply toSeasideSusie

SeasideSusie,

They want it to look the same as messages on a smartphone which don't have titles. Pathetic!

humanbean profile image
humanbean in reply toClutter

So it was deliberate? :O

I had assumed it was a bug.

I don't have a smartphone. How do people find messages on a smartphone without titles or the names of participants?

Clutter profile image
Clutter in reply tohumanbean

HB,

I see the name of the person text has been sent to or from and although there are no titles only around half a dozen messages are stored under that name. My Blackberry is ancient, newer phones are probably different.

humanbean profile image
humanbean in reply toClutter

That sounds slightly (very, very slightly) better than what we have on HU.

If a message sequence in my list of messages was last added to by me I can't see who the other person in the conversation is at all, and I find that incredibly annoying.

greygoose profile image
greygoose in reply toClutter

Why on earth would they want messages on a PC to look like messages on a smartphone? What is the point? Frankly, for once, I'm speechless at the imbecility of that... Although I sense there's a lot to be said!

Clutter profile image
Clutter in reply togreygoose

GG,

Perhaps the site is being accessed by smartphones more than PC?

I find all this 'let's try to look like just like Facebook or iPhone' very underwhelming.

greygoose profile image
greygoose in reply toClutter

Oh, me too! But, even if the site is accessed more by smartphones than by PCs, that is not a reason for making them all look alike. There's just no rhyme or reason to it. It's just silly. lol

SeasideSusie profile image
SeasideSusieRemembering

No shaws you're doing nothing wrong. I noticed this change about a month ago. It is utterly stupid now. There is no longer a subject, just "Re:" and if your message was the last one written then you can't see who you are communicating with. I don't understand the logic of this new system and whoever thought it was a good idea needs shooting!

greygoose profile image
greygoose in reply toSeasideSusie

Totally agree! Plus, you cannot start a new conversation with anyone. The messages just keep adding on to the conversation before until it gets really rediculously long, and reading back to find something that someone said in the middle-ish of the conversation becomes a nightmare!

shaws profile image
shawsAdministrator in reply toSeasideSusie

I think they are in the need of some thyroid hormones especially T3 as their brains aren't working for this site. I am flummoxed by whoever thought this up. Let's hope they can revert to how it was. We don't all have smart phones. We, who don't have mobiles need to have an expedient way of accessing messages. Not willy nilly - not knowing what changes are ahead.

Rainbow100 profile image
Rainbow100

i wrote to support about this about a month ago assuming it was a bug, i got this reply -

"In our new private messaging system users cannot add subjects when they have a conversation with another user. It is now in the form of a chat. However, the box “To” gives the opportunity to add multiple recipients. Whenever you try sending a message to two or more users, a “subject” box appears under the “to” box, and subject is a requirement in group messages.

The same users can see on Facebook, or any other social network. This was introduced because of the technical reasons.

"

i suggest everyone writes to let them know that we need a title box.

greygoose profile image
greygoose in reply toRainbow100

I've just written to them, telling them that - and adding a few little points of my own!

SeasideSusie profile image
SeasideSusieRemembering in reply toRainbow100

I have just contacted them too :)

Treepie profile image
Treepie

It seems they think we all walk about holding and looking at a smartphone.My phone predates smart phones.

alangardner profile image
alangardner

it seems to me that the ''bods'' at hu need to think about the actual users before they make any techno changes AND THE POSSIBLE EFFECTS that will/can happen ----TO THE USERS ---- before the change is actually made ......just the thoughts of a confirmed techno idiot [ and proud ] .......alan

Rainbow100 profile image
Rainbow100

there has been an improvement since this post, well done shaws and all who sent a message to support. i can now see the names of the people who i am messaging but in addition to this i would like to see a title box, this would help a lot when searching thru old messages.

shaws profile image
shawsAdministrator in reply toRainbow100

Send a comment. I will too as I haven't done so yet as I've been offline.

Rainbow100 profile image
Rainbow100

update...i decided to write again to support to request addition of a title box and got this reply promptly - "Thank you for your feedback.

Many users requested this, so, most probably, we will introduce the subject field, but it might take some time to come up with the technical solution to this within the new system."

nice to have a responsive support team, now we just need dr's and endo's to learn the same lesson, lol.

Jose651 profile image
Jose651 in reply toRainbow100

Well done Rainbow100,

Every little bit helps.

J 👍🍀

SAMBS profile image
SAMBS

Well I presume most of you regulars all know Isaid many times about my iPad/internet problems, which I'd put down to hacking originally. That's why I disappear for weeks on end! Couldn't get signed to TUK, Headway or HU because username or password 'not recognised'.

I then started contacting by email or phone Apple to describe problems, their own internet securitŷ on their products was supposed to be 2nd to none! However Apple updated their OS in March this year making both iPhones and iPads work on exactly the same IOS9 Operating Software.

However many of you probably have Samsung or other makes phones/tablets which use Microsoft Windows OS. The software used most by Website developers perhaps. . Apple have their own AppStore for App Developers who never updated their apps quicklŷ, causing problems between mobile and tablet users! Most PC users I assume do not buy Apple products Because of price! However all seem to use 'Cloud' now but only their own. I've been really reading properly the iPad user guide and it seems Apple cloud on one of their tablets will only work with an Apple PC with OSX or Mac OS.

Yes it's all complicated - I spent nearly as much time trying to sort out my wifi/internet/iPad problems as I have my health ones and to re-establish access to my Communities on HU!

Today I have 2 Welcome to TUK messages on MY messages under my account! Explain that, I can't!

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