Yesterday morning my Mum fell getting out of bed. Nothing unusual in that, except that she managed to whack her head on the commode and there was a lot of blood. Figured out that it was her ear that was bleeding, so we got dressed and I took her to A & E.
We had to wait, but it was bearable (Monday morning), and when we did get to see a doctor it was so worth the wait! He was really lovely, the best thing was that he addressed his questions directly to Mum instead of me, and even though she gave her usual monosyllabic answers and often got her Yes and No the wrong way round, he still treated her as a person. He even asked her what job she used to do before she retired (no-one who's treated her has ever asked her that). It was so refreshing to meet someone who treated her as a human being rather than a brainless idiot. And she didn't have a head injury, it was her ear that had taken the brunt of the hit and although it's swollen right up and turned a beautiful violet colour, her skull is intact. Phew.
Thought I'd share a positive experience of the medical profession, as I know we've all had less-than-easy encounters!