Piggy in the middle

[Gladders]

For a long time I’ve had my Methotrexate in the easy to inject pens or the injector devices which I am able to use quite easily, however this month the pharmacy has sent me the old type pre-loaded syringe, I took them back to the pharmacy and explained my situation due to my now deformed hands but he wouldn’t/couldn’t accept them back to change them as they had left the pharmacy and told me to ask GP for another prescription. Contacted the surgery who refused to issue another prescription and was told to take them back to pharmacy and they ‘should’ exchange them for the correct ones. Where do I go to now as they are both refusing to do what the other one is saying but I am the person in the middle with four weeks supply of medication which I can’t use …… any suggestions would be very much appreciated.

[sylvi]

Don't jobsworths annoy the hell out of you.xxxxx

[Gladders in reply to sylvi]

That’s exactly what I’m thinking, how are you Sylvi I hope you’re getting stronger after your operation and managing to get out and about a little on your scooter, maybe I’ll bump into you sometime up the village .

[sylvi in reply to Gladders]

You will be seeing me about more now darling. My heart has recovered nicely thank you for asking. My RA and its friends are letting me know they are still there. xxxxx

[virtualreality]

What a ridiculous situation, so sorry you've been put in this position of chasing around trying to get this sorted. Been there myself.

If the GP surgery sent the correct prescription, for your usual pre-filled pens, to the pharmacy and they've issued something else then this is their mistake and I'd say it's their responsibility to issue the items actually prescribed. If the prescription was issued incorrectly by the surgery then they should re-issue for your usual pre-filled pens.

This happened to me once with MTX when the GP wrote a prescription for a different (cheaper) injector device and both the pharmacy and rheumatology said it needed to be what they had originally prescribed. So it might be something like that.

I think the pharmacist / pharmacy team at your GP surgery should be getting this sorted out, not leaving you to deal with this. They have access to the necessary records to find out what's gone wrong. If they don't, could you let your rheumatology team know that you've been issued with syringes instead of pre-filled pens and ask for their help? They may even be able to provide an emergency prescription if you're running low, while the pharmacy and GP surgery sort themselves out. Honestly it's so annoying when patients are left to run around trying to fix what is probably a simple mistake for healthcare staff to put right!

[OSTEOARTHRITISRA]

As above reply

also lots of my meds been tampered with for cheaper versions as above ,

I too have had a few issiues over the years

Bit similar different meds

Both have been to blame with myself

sometimes the chemist (moved chemists a few times )and sometimes docs

Sometimes a new prescription is required as well I'd phone chemist this morning

And ask wots on prescription

To see if its the chemist or doc at fault

If chemist insist on exchange

If doc phone them asap and insist a new prescription

Hope you do not get the runaround again

And gets sorted

P, s

Could also phone doc this morning g for an emergency appointment

May get a different doc and all sorted