Avoid Staysure. I had a very bad experience with them. I had to make a claim for a hospital bill in excess of £8000. It took over 4 months of telephone calls and emails before it was paid.
I’ve used them twice this past year, fantastic customer service when you call them and a very easy website too. They were the only company i could find who would insure me for the USA. I have a rare kidney disease, ET on hydroxy and had also had a seizure this past year. They covered all my conditions for a very reasonable price and a very good level of cover.
Staysure used to be good, but now have different underwriters and will no longer cover us if we’re on any chemo drugs i.e hydroxy!
After being with Staysure for 5 years. They turned me down when I went on hydroxy. I’m now with the AA who seem fine with me being on Hydroxy. I’ve not made any claims though so I couldn’t say how well they deal with that. It was easy enough to arrange the insurance and reasonably priced.
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