I’m very stressed... I’ve had to refer my critical illness claim to the Financial Ombudsman as my insurers are still refusing to pay. My Haematologist has written several times to them explaining my condition but their complaints department are still refusing to pay. Has anyone else had the same problems?
It’s causing me sleepless nights now worrying about it, they are making me feel like my condition is not bad enough for them! It’s so stressful, my medication of aspirin & Pegasys is keeping me normal without it I cannot function! I first submitted my claim in January.
I’ve sent them this link showing ET was added as standard in 2006 moneymarketing.co.uk/news/a...
but they state they don’t come under the ABI as they are a friendly society!! I’m so cross I wouldn’t of taken out the insurance with them 22 years ago if I had known that they don’t come under the ABI I obviously wrongly assumed all insurance did!!
I can only hope for the financial ombudsman to do something 🤞🤞