Unwelcomed technician

[Beautifulsky]

So, my mom passed away and left her house to me and my sister in her WIll. I'm in the process of acquiring this house by the end of state probate which will be in a few months from now. It's an older house, built in the 1970s and is located on the Indian Reservation in Southern California. Well, I thought about using some of my income to pay for a remodeling of the downstairs bathroom which is a small guest bathroom which two of us use. It's small and hasn't been "serviced" for years. We were able to update the toilet, and sink but the shower is hard to get into since we must step over the bathtub side to get into it. It requires a lot of physical effort to lift your legs to get into it. I have slipped and fallen inside the bath a few times but no serious injury. So I looked up online to remodel my bathroom. So I looked up "Home Depot" and it says they offer a free quote for bathroom remodeling. So I said to myself, well, that's a great start: I will get a quote to get an estimate on how much labor and materials will cost me to pay for this remodeling project which we need. Well, so I scheduled to have a technician come out to my house (isolated by the mountain on the reservation). I had to re-book about 2 times and this time when a technician was planned to come out, I was short on time. Well, this technician from Home Depot (white male, name I know but I will keep from publishing here) was very aggressive, argumentative, and asking me a billion questions. I was alone with him in my house which I invited him into to see the bathroom to give me an estimate. Well, since I felt threatened by him initially immediately when he pulled up to my drive way and was like "It was hard finding this place" and I was like "I text you the directions to my house earlier." I knew things were going to be difficult from that point on and I was right. After coming in my house alone, since my sister and godfather were at work and doing errands, I was alone with this technician and he was asking me all kinds of questions like: are you the owner of this house, do you know you need a permit to do this remodeling, do you have more time, etc etc. He did more talking than actual any anticipated work. After answering all his imposing questions which I thought I was trying to be cooperative, he said "I'm sorry but I can't help you." "I won't remodel your bathroom." This is after he asked me multiple times if I was going to sell my house and I told him no several times. This was also after telling me that I shouldn't get multiple quotes from other companies...everyone knows getting multiple quotes is the best way to find out if you do get the best offer and good business. He kept going on and on and on and I showed him out the door. I told him maybe he could come back to finish any work but I only said that to appear nice to him as if there was a huge problem with him being in my house while I was alone there and then having a fall out confrontation with him. Well, this man I never want back to my home and I don't recommend anyone having him in their house given the lack of professionalism. I told him I had another pressing appointment to force him to hurry up and leave. I was very uncomfortable with him in my house and the fact that he asked me a lot of questions to gain insight into my personal life was predatory. As a single female, Native American woman, living on the reservation, I'm going to have to get use to the ABUSE and REFUSAL OF SERVICES. I think this was white male privilege right here and another "Kevin" situation. My essence insulted him. And I wish I never had to go through this. I informed my private security patrol of this event since I anticipate a creep like him trying to coax some additional visit. Comments are welcomed.

[blackcat64013]

I am sorry for the loss of your mother.Good on you for getting the technician out of your home in the way you did.

Finding out how uncomfortable you were means that he crossed a few of your personal boundaries.

I would contact Home Depot to let them know how their employee works or didn't work with you. He may have been right about the permit though.

Could you çontact the reservation administration office to see if they have recommendations for the trades you need?

I have the same shower over 🛁 bath arrangements. For safety when entering the bath, I have put a rubber bathmat on the bottom of the tub and use suction grip handles that lock onto the tub and the wall.

Later, I might have the bath removed and replaced with a shower 🚿 screen.

Good luck with your renovation.