I just saw my respirology consultant for a review.
I was feeling lousy; barely able to walk unaided from the hospital car park to out patients.
The nursing assistant calling patients in noticed this. She sat me down and pushed me into the waiting area in a chair, and then brought me a glass of water and some wine gums! She even offered to push me back to my car.
In the review meeting my consultant was so helpful. He explained everything clearly and took time to make sure I understood what was going on. I left feeling cheered and cared for.
There's lots of things wrong with the NHS, but this morning, it was completely brilliant.