I was wondering if anyone knew how i could complain to the DWP about PIP? And would it affect their decision??
Short version of problem. I started the claim process 6 months ago. I had my ATOS medical in september. DWP confirmed they had ALL infomation needed including ATOS report to make decision on claim over 5 weeks ago. DWP stated that there were "NO DISCREPANCIES" between information supplied and ATOS report (whatever that means).
NOTHING has been done since!! Except a letter dated the 1st of November apologising for the delay.
They keep telling me that a decision should have been made within 2 weeks of receiving the report - but nothing has been done. i am fed up of knowing more than the customer service advisor and the same information being relayed to me.
I dont know what to do. People may think i am over reacting, but it is really frustrating. I am anxious and stressed because of it and my health is taking a severe battering - and i think this is helping to contribute to that.
Can anyone advise on what i should do please
lupie hugs to all
seriously stressed out esky xxx